Programme Administrators

The opportunity

University of the Arts London (UAL) is looking for experienced administrators to provide administrative and customer service support across a portfolio of courses.

As part of our Academic Registry team, you will make a valuable contribution to the delivery of high quality experiences for staff and students, through the provision of a variety of information and support services.

This will involve undertaking a range of administrative responsibilities, including:

• Responding to student queries and course enquiries
• Maintaining accurate student records
• Monitoring student attendance
• Overseeing online assessment submission, student feedback and results
• Servicing and clerking formal committees

There are two opportunities for this Programme Administrator role. One role is for a 6-month fixed term contract and another for a 10-month fixed term contract. Please note the 6-month role is based at Kings Cross (Central Saint Martins). The 10-month role will be based at East Bank, Stratford (London College of Fashion).

About you

Educated to A Level (or with equivalent relevant experience), you will possess significant administrative experience, preferably gained within Higher or Further Education. In addition to this, you will need experience of clerking and minute writing at meetings, as well as using databases and Microsoft Office applications.

You are highly organised and a skilled problem solver, with plenty of initiative. Crucially, you are a naturally collaborative, supportive and customer-focused individual, with strong communication skills both in person and in writing.

We are UAL

UAL generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

For further details and to apply please click the apply button.

Closing date: 23:55, 1^st May 2025.

If you have any queries about this role or need any reasonable adjustments for your application, please contact the Resourcing Team via email at PSOstaffrecruitment@arts.ac.uk

Our culture

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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