Director of Student and Academic Services

Salary: Competitive

Position Type: Professional

This post is full time and permanent, working 35 hours per week.

The University of Westminster has a long and distinctive history. Founded over 180 years ago as London’s first polytechnic institution, it has become known for the many ways in which it helps students to realise their full potential, regardless of background. Westminster’s founding values are to be inclusive, progressive and compassionate, with a spirit that reflects the University’s global reach and location at the heart of a world city which is home to diverse communities. Providing grounded, holistic education with wide horizons and opportunities, it develops graduates who will help fuel growth and prosperity and who become responsible citizens of the world.  

We are now seeking a Director of Student and Academic Servicesto play a critical role in delivering our Being Westminster Strategy 2022-2029. Reporting to the University Secretary and Chief Operating Officer (COO), you will become a key member of the University’s professional services leadership team and provide strategicvision,directionandleadership for the development and delivery of a coherent suite of services that directly enable excellence in education and research that aligned with the University’s strategic priorities.

As Director you will be pivotal in enriching the student experience, fostering academic excellence, and ensuring the seamless management of student support services. This includes leading on the innovative development of physical spaces within Student and Academic Services to promote student success and cultivate a strong sense of belonging. You will work closely with the University Executive Board and other senior colleagues, as well in partnership with the University of Westminster Students’ Union (UWSU), to create a culture which delivers a consistently excellent user experience for all members of the University community and external partners.

The successful candidate will have significant knowledge of UK University structures, UK Government policies, external agency and legislative requirements and the operating environment, and proven experience in successfully applying these in practice. You will have an in-depth understanding of the support requirements for students and academic colleagues and proven experience in ensuring high level and responsive service to support student and academic needs. We are looking for an individual who can lead and integrate a multi-disciplinary service in a large and complex institution, who has the ability to deal with ambiguity and rapidly changing agendas whilst being persuasive and empathetic. Critically, they will align with and exemplify the University's values. 

To apply for this vacancy please click above. Further information can be found in the job description and person specification, which can be accessed through link below.

At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders.

We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.

The University has adopted Smart Working principles to support and further our Equality, Diversity and Inclusion aims of being an inclusive, collaborative and flexible employer. Further details of Smart Working can be discussed at interview stage.

Interviews are likely to be held: w/c 2 June 2025

Administrative contact (for queries only): Recruitment@westminster.ac.uk

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