Admissions Officer

Please note, this is a part time role at 17.5 hours across 3 days per week.

Our University 

Ravensbourne University London is an innovative, industry-focused institution at the heart of London’s newest creative hub on the Greenwich Peninsula. We champion creativity and collaboration, equipping our students with the specialist skills and real-world experience needed for successful careers in digital media, design, and beyond. 

The Role 

We are seeking an Admissions Officer to join our dynamic team, delivering an efficient, customer-focused admissions experience for both domestic and international applicants. From application submission to enrolment, the Admissions team plays a vital role in creating a welcoming and supportive journey for future Ravensbourne students. 

As an Admissions Officer, you will manage and process applications across a range of Undergraduate and Postgraduate courses. A key part of the role is reviewing applications to ensure accuracy, due diligence, and compliance with Ravensbourne’s quality standards. You will also be responsible for issuing Confirmations of Acceptance for Studies (CAS) to international applicants, ensuring compliance with UKVI regulations. 

As a primary contact for applicants, you will handle phone and email inquiries professionally and efficiently, offering guidance on CAS issuance, visa applications, fee status assessments, and more. Providing outstanding service at every stage of the process is at the heart of this role. 

The Candidate 

The ideal candidate will have experience in Higher Education admissions, with a strong understanding of CAS issuance, application processing, and international qualifications. Attention to detail is essential, as you will be responsible for ensuring compliance with policies and procedures, including visa and CAS regulations. 

You should be comfortable working to key performance indicators (KPIs) and managing multiple priorities in a fast-paced environment. While experience with the SITS student records system is preferred, familiarity with any university admissions system is beneficial. 

We are looking for proactive candidates who can think creatively about admissions processes and suggest improvements to enhance the applicant experience. 

Further details:

We welcome applicants from all backgrounds and communities, and in particular those that are currently under-represented in our workforce. This includes, but is not limited to, Black, Asian and Minority Ethnic candidates, candidates with disabilities, and female candidates.

Please note: We are currently reviewing our pay and grading structure and changing our job evaluation process. The outcomes of this review may impact the salary and pay bands for roles currently being advertised. All adjustments will be communicated accordingly.

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