Developer (Dynamics CRM)

About the role

An exciting opportunity has arisen for a developer with experience in MS Dynamics CRMs and Student Information Systems to join IT Services. You will be a key member of our development team, responsible for supporting and enhancing the University's CRM and record systems. You will work on a suite of applications supporting the student journey from application to graduation, as well as any future projects. Your role will involve both Business as Usual (BAU) support and project work within Sussex Projects, ensuring the systems are robust and meet the evolving needs of the University.

Work is completed by liaising closely with the business to understand issues and requirements to ensure they are fully understood, and goals achieved. Your tasks will span the entire software development lifecycle, from identifying and designing to building, installing, integrating, testing, debugging, and adding new features to our systems.

About you

We are seeking a dedicated Developer with a deep applied and theoretical understanding of CRM technologies, especially those built on MS Dynamics. The ideal candidate will possess exceptional oral and written communication skills, capable of presenting policies and procedures clearly to diverse audiences. Strong planning and organisational abilities are essential, including the capacity to delegate tasks effectively within the team. A commitment to customer excellence is a must, along with effective IT skills on the Microsoft platform.

In terms of role-specific expertise, you should have extensive experience with the Microsoft Dynamics suite of applications, particularly CRM. Experience with other student information systems is a distinct advantage. You will have knowledge of ETL design and implementation, as well as integration patterns, practices, and API management, is important. You should have a history of supporting a user base of Dynamics CRM users and hands-on development experience with Microsoft Dynamics 365 CRM and The Power Platform. Substantial software development experience and strong proficiency in developing and customising Microsoft Dynamics CRM solutions are required. Additionally, a solid understanding of the Software Development Life Cycle (SDLC) and professional software development practices and associated technologies is necessary.

Join us to play a vital role in shaping and supporting the University's CRM capabilities, driving both operational efficiency and innovative solutions.

About our Division

Please find further information regarding the division at IT Services & Sussex Projects: University of Sussex

Why work here

Find out more about our reward and benefits package.

Find out about our equality, diversity and inclusion

Further Key Information

Please contact Michael Nickson, m.nickson@sussex.ac.uk for informal enquiries.

For full details and how to apply, click the 'Apply' button above.

The University of Sussex values the diversity of its staff and students, and we welcome applicants from all backgrounds.

The University requires that work undertaken for the University is performed in the UK. 

Visa Sponsorship Queries: This role may be eligible for sponsorship. Please consult our Skilled Worker Visa information page for further information about Visa Sponsorship.

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