CRM System Administrator

This full-time post is available immediately on a permanent basis.

This role offers the opportunity for hybrid working – some time on campus and some from home.

Why our staff love working here

• Flexible working opportunities
• 39-41 days annual leave (including bank holidays)
• Actively inclusive organisation ensuring equality and fairness for all
• Leading parental leave initiatives
• Multiple wellbeing and health initiatives for staff
• Sustainability and the environment being at the heart of what we do
• Beautiful campus environment when working from either Exeter or Penryn
• Inspiring research that really makes a difference to the world
  

About the role

We are seeking a CRM System Administrator to join an expanding team working with various areas of the university.

You will be responsible for providing day to day support across the CRM ecosystem, supporting colleagues to enhance all areas of CRM, by producing and analysing data and implementing system improvements.

We are looking for someone who:

• Has worked closely with MS Dynamics CRM
• Can work collaboratively with users and stakeholders to formulate implementation plans Has led and managed the training of users in new IT systems
• Can analyse datasets and create reports for stakeholders Has experience of user acceptance testing processes
• Can work with suppliers and internal IT teams to resolve issues

We will be reviewing applications as they come in, so please don’t hesitate in applying, as we reserve the right to close this vacancy early if we receive sufficient applications. 

Are you convinced, but don't find you 100 percent fit the profile? Feel free to send us your application anyway! We look forward to growing with you! 

Our Equality, Diversity and Inclusion Commitment

We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. 

With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

We are proud signatories of the Armed Forces Covenant and welcome applications from service people. 

Further information

Please contact Jason Waldock, j.waldock@exeter.ac.uk or telephone 07833 223735.

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