Senior Operations Officer (Executive Education) (fixed term)

Nottingham University Business School is one of the UK’s leading business schools and a globally ranked centre for management education of the UK’s most successful universities. With over 200 staff, this dynamic Business School is committed to excellent research, teaching and strategy of research-led teaching is supported through close engagement with other Schools across the University, as well as with businesses in the public and private sector. Apart from its UK based operations, the Business School also delivers programmes at the University of Nottingham Ningbo, China and the University of Nottingham Malaysia Campus. Further information about the School is available at:  http://www.nottingham.ac.uk/business/   

This is a fantastic opportunity for someone looking to support the development, promotion and delivery of a suite of Executive Education programmes (Exec Ed). Participants that enrol onto these programmes will range from aspiring managers to senior executives from national and international organisations. Working with academic and professional services across the university you will act as the first point of contact and be responsible for the coordination, implementation, and continuous improvement of a range of operational processes and activities which underpin the Exec Ed programmes to ensure participants are appropriately supported throughout their journey.  The role is varied, managing programmes, providing administrative support for a range of Exec Ed activities and processes. You will work with limited direct supervision and therefore be required to use your initiative, take personal responsibility, think analyically and creatively solve problems using interpersonal and communication skills to build and maintain relationships and work across different faculties to deliver innovative, high quality and complaint services and support.

Your duties will include management support as well as general administrative support for programmes and processes including the monitoring and resolution of participants engagement with their journey, maintaining key information for participants e.g., Moodle sites and MS teams. You will also support local activities which focus on engaging with potential participants, attending events, organising webinars and workshops including assisting with the coordination and delivery, assisting with arrangements for Exec Ed events such as welcome and induction, and communication activities. You will work closely with the wider and academic colleagues. 

You will need excellent interpersonal skills, work well in a team, be organised, flexible and able to thrive in a fast-paced and varied environment.  As someone who learns quickly, is proactive and self-motivated with excellent attention to detail and problem-solving skills, you will help drive forward improvements and deliver excellent service.  In return we will support your development and put in place a personal training programme to help you progress in your career. 

The post is offered on a full time (36.25 hours per week), fixed term contract until 13 April 2026. Applications are also welcome from candidates wishing to work part-time (minimum 29 hours per week). Please specify in your application if you wish to work part time and the number of preferred hours. 

Informal enquiries may be addressed to Nick Proverbs (nick.proverbs@nottingham.ac.uk). Please note that applications sent directly to this email address will not be accepted.

Requests for secondment from internal candidates may be considered on the basis that prior agreement has been sought from both your current line manager and the manager of your substantive post, if you are already undertaking a secondment role. 

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