Outreach Manager (London, South East, based remote)

Responsible for London and the Southeast (home-based with frequent travel across the regions and surrounding areas).  

Manchester Met is home to one of the UK's largest and most diverse student communities with over 43,000 students representing over 100 countries.

The Recruitment and Admissions Department provides a seamless service to potential Manchester Met students from first enquiry through to enrolment for all modes and levels of courses. We are responsible for delivering a range of support services to enquirers, applicants, university staff and external stakeholders.

Team Details:

• We operate a high-volume quality recruitment and admissions service, annually communicating with over 100,000 university enquirers and applicants through our recruitment campaigns.
• We manage 40,000 visitors visiting our campuses and deliver over 800 events off campus.
• We are also responsible for all aspects of offer making and offer communications with around 100,000 per year.
• Quality information, advice and guidance is at the heart of what we deliver, enabling students to make informed choices about going to Higher Education and Manchester Metropolitan University.

Role Details: 

We are expanding our post16 outreach activities and we are looking for an experienced Student Recruitment Outreach Manager. While you will primarily be working from home, you are required to travel to oversee and drive our outreach activities in London and the Southeast areas.

As the Outreach Manager, you will be:  

• Responsible for engaging and building relationships with key feeder schools and colleges in these areas to promote our activities and course offerings. 
• Responsible for delivering talks, workshops and stand based activities in key locations and feeders, as well as overseeing a small staff team supporting the activities. 
• Leading on some of our national activities in the surrounding regions and working with the team based in Manchester to cover these. You will also be reporting on key metrics, ensuring value for money and progress to target.    
• Traveling throughout London and the Southeast very frequently, so it is expected that you will be based in the area. 
• Expected to travel to the Manchester campus regularly for team meetings and other events.  

 As the successful candidate  you must bring:

• Extensive experience in post-16 outreach work and client management.  
• Experience of tracking and measuring the outcomes of your work and have experience on how best to report updates and progress to target.   
• Well developed analytical writing skills coupled with the ability to draw conclusions from complex information sets and to make recommendations for action.  
• Extensive communicating, influencing and persuading skills for conveying complex information to a variety of audiences as well as influencing and persuading members at all levels internal and external to the organisation.  
• Experience of managing staff, including leading, developing and motivating a team whilst applying policies like performance and sickness management.  
• Knowledge of Manchester and Manchester Met would be an advantage.  

To learn more about this exciting opportunity and benefits we offer, please read the JD and candidate pack provided below.

Application: 

• As part of your application, we would like you to address the person specification (not exceeding one side of an A4) and the following questions (not exceeding 2 sides of an A4 for your responses) in the cover letter (total 3 sides as described) :

1. Give an example of when you have developed new productive links in a school or college that have delivered strategic outcomes. How did you develop the links, how did you track performance and outcomes? 
2. Give an example of how you have used data to pinpoint actions and what methods you have used to report closely on outcomes? 
3. Tell us about how you would manage and engage with staff remotely to develop close working relationships and shared understanding of common goals? 

• Shortlisted applicants will be invited to an in-person interview in Manchester and reasonable travel reimbursement will be provided
• For an informal chat, you can contact Peter Riley, Head of Widening Participation on P.Riley@mmu.ac.uk 

We believe in working together, sharing knowledge and valuing everyone's contributions. Develop your skills, further your knowledge and be part of a team who are transforming lives, every single day!

Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from local and international communities, particularly those from Black, Asian, and Minority Ethnic backgrounds, people with disabilities, and LGBTQ+ individuals.

We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.

Our commitment to inclusivity includes mentoring programmes, accessibility resources and professional development opportunities to empower and support underrepresented groups.

Documents

• Student Recruitment and Widening Participation Manager (Outreach Southeast and London) - Candidate Pack.pdf (6.27 MB)
• Student Recruitment and Widening Participation Manager (Outreach Southeast and London) - JD.pdf (82.26 KB)