Administrative Officer

Job Category: Administration and Operations

Locations: Arts, Design and Media - Royal Birmingham Conservatoire (Hybrid)

Royal Birmingham Conservatoire (RBC), part of Birmingham City University, is seeking an experienced and enthusiastic Senior Administrative Officer to join its Principal’s Office team. The Principal’s Office is integral to supporting senior management across all functions at RBC.

In this role, you will oversee the day-to-day management of more than 300 hourly-paid tutors who are central to delivering teaching and learning in Music and Acting. Your responsibilities will include supporting tutor recruitment, induction, workload allocation, and processing pay claims. You will also administer the University’s Workload Allocation Model within the Conservatoire and play a key role in organizing Open Days, which regularly attract over 350 visitors. This involves collaboration with academic and administrative teams within RBC and the wider University, including HR, finance, and marketing.

Key Responsibilities:

• Manage the recruitment, induction, workload allocation, and pay claims for hourly-paid tutors.
• Administer the Workload Allocation Model.
• Play a lead role in the organization of RBC Open Days.
• Collaborate with academic and administrative teams across RBC and Birmingham City University.

We are looking for candidates who have:

• A degree or equivalent relevant experience.
• Proven administrative experience in a teaching and learning environment.
• Strong IT skills, including proficiency with standard applications and the ability to analyse and interpret large datasets.
• High attention to detail and accuracy.
• Excellent organisational, communication, and interpersonal skills.
• Ability to build and maintain relationships with colleagues, students, and external partners.

This role is ideal for those with a passion for working in an educational setting, particularly within Music and the Performing Arts. Your ability to deliver excellent customer service, communicate effectively, and manage your workload independently will set you apart. As you’ll interact with senior personnel, students and external partners, professionalism, courtesy, and confidence are essential.

What’s in it for you?

• Generous annual leave of 40 days (including bank holidays and closure periods), pro-rata.
• Attractive pension options, including a direct contribution scheme or the option to retain LGPS for eligible members.
• Wellbeing support through the Employee Assistance Programme.
• Access to the Cycle to Work Scheme.

For more details, visit the Royal Birmingham Conservatoire website:
Royal Birmingham Conservatoire | Birmingham City University

Birmingham City University is deeply committed to equality, diversity, and inclusivity at all levels in the organisation, and to addressing underrepresentation in our workforce to ensure we are truly representative of the community we serve. We welcome applications from applicants from all backgrounds and communities for this role, and particularly welcome applications from Black, Asian, and Minority Ethnic applicants.

The University is proudly Disability Confident. This means amongst other things that we commit to offering a guaranteed interview to disabled applicants who fully meet the essential criteria for each role. 

Please download the Job Description below for further information:

Job Description

The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.

About Us

At the heart of our Strategy for 2030 and Beyond, it is our mission to enable our students to transform their lives and to achieve their potential. Through our education and research, and the roles our graduates go on to play in the world, we not only support individuals to transform their lives, but we also play a part in transforming society.

Located in the centre of the UK’s second city, we are a university with a long heritage of innovation and of making, dating back to our origins in 1843 when we were founded as the Birmingham Government School of Design.

Our heritage of making through innovation and its application through knowledge exchange, and of creative research and practice, today finds it expression in our STEAM agenda, in our research and enterprise, and in our commitment to challenge-based learning. Working across disciplines, and delivering impactful research and enterprise, interdisciplinarity is at the heart of the continuing transformation of our academic portfolio.

Apply Before: 27/04/2025, 23:59

Interview Date: Thursday 15 May 2025