IT Vendor Manager

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

Join Our Team as an IT Vendor Manager!

Are you ready to take your career to the next level? We're looking for an experienced, passionate and detail-oriented IT Vendor Manager to lead our Supplier and Contracts team within IT Business Management. This role leads a small team supporting a diverse range of ICT commodity areas, including software license/maintenance agreements, End User Compute agreements and other ICT contracts.

There has never been a better time to join the team, in this role, you will have the opportunity to lead initiatives that enhance operational efficiencies, negotiate favourable contracts and implement strategies that deliver significant savings across a range of saving categories. If you thrive in a fast-paced environment and are eager to make a tangible impact, this is the role for you!

As the IT Vendor Manager, you'll play a key role in supporting service users within the University IT Service and the wider University community, including our support, academic, and student groups. You'll also collaborate closely with external third parties, including suppliers, manufacturers, software developers, and other key external groups.

Key Responsibilities

• Design and implement processes to manage key contracts and vendors across the NUIT function.
• Liaise with internal stakeholders to ensure the full contract lifecycle is managed in accordance with the University's procedures and legal obligations.
• Offer expert advice on IT-related supplier and contract matters.
• Lead the operation of a structured engagement and management plan for all providers of hardware, software, and services.
• Identify areas for product/service improvement and lead improvement activities.
• Provide input to internal planning, budgeting, documentation, and change control procedures.
• Establish and maintain regular tracking and management reporting.
• Implement and communicate University policies, procedures, and standards.
• Ensure cross-team/core service area collaboration through knowledge sharing.
• Manage, coach, and support team members to achieve high standards.

How to Apply
If this sounds like you, we invite you to apply by submitting your CV and a 1-page covering letter. Your application should outline examples where your knowledge, skills, and experiences align with the person specification within the job description click here.

If you would like to have an informal chat about this opportunity, contact Gary Davison, Head of IT Business Management, at gary.davison@ncl.ac.uk.

Why Join Us?
The University values both on-campus and remote working, with a flexible, informal approach tailored to each team. We're also open to discussing relocation support for candidates applying from outside the region.

Strictly No Agencies

Advert information