Back to search results

Student Advisor

Birkbeck, University of London - Registry Services

Location: London
Salary: £30,803 to £34,346 per annum. See advert text for details.
Hours: Full Time
Contract Type: Permanent
Placed On: 2nd April 2025
Closes: 16th April 2025
Job Ref: 583779

Join Birkbeck as a Student Advisor and make a difference in students' university experiences. Birkbeck, University of London, is seeking a full-time, permanent Student Advisor to start this Spring 2025.

As a Student Advisor, within the Student Advice hub, you will be at the forefront of student support, offering guidance on a wide array of issues to enhance their academic journey.

Your main responsibilities will be to:

  • Provide comprehensive advice and guidance to students on various queries, both in-person and online.
  • Lead as the financial advice expert for student funding queries, including liaising with internal and external agencies.
  • Serve as the initial contact for financial, registry, and other student services.
  • Maintain accurate client case notes and adhere to quality standards.
  • Collaborate with academic and administrative staff to resolve student issues.
  • Participate in team meetings and training for continuous professional development.
  • Support and present at student orientation and open evening events.

We are looking for a Student Advisor who:

  • Has a detailed knowledge of university services, procedures, and regulations.
  • Understands UK HE funding policies or is keen to learn.
  • Has excellent communication and listening skills, and competent IT skills.
  • Has experience in a customer-facing role, particularly in advice and guidance, and be committed to providing an excellent student experience (even during demanding, high-volume busy periods) and deal empathically and professionally with students who can be emotional.

Evening and weekend work may be required as service demands.

If you are interested in roles such as Student Support Officer, Academic Advisor, Student Services Coordinator, University Advisor, or Education Consultant, this role might be the perfect fit for you.

Join us in making a meaningful impact on the lives of our students and contributing to a vibrant academic community at Birkbeck, University of London. 

Salary and benefits:
£30,803 to £34,346 per annum. Grade 4 on the College's London Pay Scale which includes a consolidated London weighting allowance. 

Benefits of working at Birkbeck: a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London.

Contract:
Permanent contract, full-time, (35 hours a week). Mon-Thu 10-6pm (with one late shift till 6.30pm) Friday - 10-5pm. Hybrid working 2-3 days in the office. Please submit an application form for consideration.

Closing date: Wednesday, 16 April 2025, interview dates: 8,9,12 May 2025.

Enquiries:
If you would like to know more about the role, please contact Daniel Becker, Student Advice Service Manager, at d.becker@bbk.ac.uk.

If you have difficulty using the recruitment portal, please contact jobs@bbk.ac.uk providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered.

We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes.

We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback
Advert information

Type / Role:

Subject Area(s):

Location(s):

Job tools
 

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Ok Ok

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Manage your job alerts Manage your job alerts

Account Verification Missing

In order to create multiple job alerts, you must first verify your email address to complete your account creation

Request verification email Request verification email

jobs.ac.uk Account Required

In order to create multiple alerts, you must create a jobs.ac.uk jobseeker account

Create Account Create Account

Alert Creation Failed

Unfortunately, your account is currently blocked. Please login to unblock your account.

Email Address Blocked

We received a delivery failure message when attempting to send you an email and therefore your email address has been blocked. You will not receive job alerts until your email address is unblocked. To do so, please choose from one of the two options below.

Max Alerts Reached

A maximum of 5 Job Alerts can be created against your account. Please remove an existing alert in order to create this new Job Alert

Manage your job alerts Manage your job alerts

Creation Failed

Unfortunately, your alert was not created at this time. Please try again.

Ok Ok

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

 
 
More jobs from Birkbeck, University of London

Show all jobs for this employer …

More jobs like this
Join in and follow us

Browser Upgrade Recommended

jobs.ac.uk has been optimised for the latest browsers.

For the best user experience, we recommend viewing jobs.ac.uk on one of the following:

Google Chrome Firefox Microsoft Edge