Information Assistant - Library Services

SALARY & HOURS: Information Assistant / 1 FTE / Salary £25,290 

The University of Buckingham is looking to recruit an Information Assistant for our Buckingham campus libraries to support our students, academics and other staff.  The successful applicant will ideally have experience of academic Libraries, digital services, be good at time management and confident working independently. Experience of working in a customer facing role is essential.  The post also requires a working knowledge of Word, Excel, Outlook and Teams. 

The Information Assistant will contribute to a wide range of activities that help support the University’s academic standards and enhance the students’ learning experience and promote the Library service.  You will be required to work flexibly on a wide variety of tasks, including basic administration and finance, book and eBook ordering and processing, assisting with public events and exhibitions and social media posts. 

You will work to support and maintain our digital services and online resources.  You will work on our Issue Desks using the Workflows software to issue and return books.  You will support library users with our self-issue machines.  You will answer enquires in person, via TEAMS or email and telephone and provide advice and guidance on basic printing tasks and IT queries.  You will help support ordering Kortext eBooks and embedding resources upon University VLE.  You will have to answer database enquiries, locate academic articles and help order Inter-Library loan requests. 

The role may involve physical work such as shelving books and moving stock around the library.  You will be required to assist with student inductions and presentations.  You may be required to work an evening shift, weekend, Bank holiday or Open Day. 

You will report to the Heads of Library Service and liaise with the Senior Library Assistant and help them in providing resources and services to the staff and students.  

We know that sometimes people can be put off applying for a job if they think they can’t tick every box, but we are invested in our people and their development, so we encourage you to apply if you believe you have the majority of the skills and experience required and are keen to develop further!

Informal enquiries may be made to Librarian on Tel: +44 (0)1280 828207 or at email librarian@buckingham.ac.uk.

The closing date for applications is Monday 21^st April 2025 and it is anticipated that interviews will be held on Thursday 24th April 2025.

Please note: if successful, any offer is subject to standard checks, including qualifications, eligibility to work in the UK on a permanent basis and DBS (if applicable)

For further information and details of how to apply, please visit our website: http://www.buckingham.ac.uk/about/hr/ (via the 'Apply' button above).

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