Assistant Timetabling Officer

FTE: 0.5FTE (working 18.5 hours per week)

Salary: UH5 £28,381 pa to £31,637 pa (pro rata) by annual increments on achieving designated skills and experience

Annual Leave: 25 days pro rata plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year

Location: De Havilland Campus, Hatfield, University of Hertfordshire 

Main duties and responsibilities

As an Assistant Timetabling Officer with our Teaching Accommodation Service, your primary focus will be on completing timetabling processes in coordination with other members of the team and communicating with stakeholders across the university. This involves ensuring the implementation of agreed timetabling tasks, adhering to KPIs, maintaining productive relationships with key contacts, and delivering timely and accurate timetables for students and staff. 

In your role, you will contribute to the development of the service to improve the student experience while ensuring that processes are efficient and consistent across the team. You will also support the promotion of good practice amongst the team through the sharing of ideas and ways of working. 

Collaborating with colleagues in various areas, you will ensure all teaching and learning spaces are operational and fit for purpose, updating the timetabling system as necessary. You will also contribute to the efficient use of teaching spaces to improve the student experience and support the University’s growth. 

Skills and experience required

Exceptional organisational skills are essential for successfully coordinating various parts of the timetabling process. This includes the ability to prioritise tasks, working independently as well as part of a team, and being solution focused.

Effective communication skills are crucial for establishing and maintaining positive relationships with key stakeholders, including school contacts, professional services, and senior managers. Collaborating seamlessly with colleagues and providing clear guidance to users in the form of training, user guides, and support is integral to the role.

Technical proficiency in utilising various databases and systems is a key requirement. The Assistant Timetabling Officer should be adept at efficiently navigating systems (training on University systems will be provided) to ensure the accuracy of timetables, from booking rooms to allocating students to teaching groups. Additionally, strong analytical skills are essential for monitoring data and producing reports to contribute to the continuous improvement of business processes.

Flexibility and adaptability are valuable attributes, given the varied demands of the role, especially during peak periods, such as the start of the academic year. Overall, a keen attention to detail, problem-solving capabilities, and a commitment to maintaining high service standards contribute to success in this integral role within the Teaching Accommodation Service.

Qualifications required

You will hold a minimum of A levels or equivalent, or proven experience.

Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.

Contact Details/Informal Enquiries:

Sarah Moir-Gilgallon, s.moir@herts.ac.uk

Closing Date: 14 April 2025

Interview Date: TBC

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