Academic Engagement Coach – Computing (Full time, permanent contract)

We have an exciting opportunity for Academic Engagement Coach to join the Student Support and Success Directorate to work at the heart of our work to support students to reach their full potential in their academic studies. We are looking for a driven, innovative, self-aware person who is passionate about making a positive difference through a proactive approach to academic support, to enable their students successfully continue, progress and complete their studies.

Based within Computing, the Academic Engagement Coach is at the heart of our work supporting our students as they work towards successfully completing their degrees. You’ll be in a strategic role, designing study plans with students and working with academic colleagues and specialist professional services teams to ensure that we put in place early interventions, as well as supporting high performing students to achieve the best degree outcomes.

As an Academic Engagement Coach will be expected to be an outstanding communicator, with a commitment to supporting every single student within their designated academic school/faculty. You will be a proactive, engaging and confident in your approach, no issue will be too large or too small for you to get to grips with. You will be key in identifying trends, designing and implementing interventions and working with the wider and key stakeholders to drive change with the objective of improving student attendance, retention and progression and student outcomes.

We are London’s Campus University, based on a beautiful 54-acre parkland campus. This short video will give you a taste of life at our wonderful campus and its excellent facilities.

Professional Services/Support staff up to Grade RU6 have access to the Local Government Pension Scheme; and on RU7 and above, have access to the University’s Retirement Savings Group Pension Plan, a defined contribution scheme, provided by Royal London.  Our full range of benefits are available here.

Further information can be found on the job description.

If you would like to apply for this excellent opportunity, please click on the ‘Apply’ button, above.

If you have any specific questions on the role, please contact: 

Luke Davy, Student Engagement and Retention Manager.

The University is committed to promoting diversity and equality of opportunity and aims to create a culture and environment where students and staff are treated fairly. The University is an equal opportunities and ‘disability confident’ employer. 

The closing date for completed applications is: 7^th April 2025

It is expected that interviews will be held on: 16^th April 2025

To enable us to respond to the market, we may interview before the closing date, so please don’t hesitate to get your application completed.

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