Catering and Hospitality Assistant (Union House)

Part time, 19.5 hours per week, term time only, 30 weeks per year 

Salary will be £23,028 per annum (pro rata) which is equivalent to £12.21 per hour.

Catering & Hospitality Assistants play a super-important role in the UEA’s ‘The Campus Kitchen’ in providing efficient support for barista and food service throughout the day.

Working in any of our 14 outlets and busy hospitality department (but mainly in BOX pizza kitchen), you will assist with preparation and service of food and drinks, delivered catering, keeping our outlets clean and tidy, and even assisting at a variety of functions and events.

In the afternoons and evenings, BOX becomes the go-to spot for fresh, delicious pizza in the vibrant Students’ Union bar. Known for its hand-stretched dough, the menu also offers garlic bread, loaded nachos, and dough balls, making it a favourite among students. As a team member, you'll play a vital role in ensuring smooth service, upholding high food standards, and creating a welcoming atmosphere.

Whether behind the scenes or interacting with customers, you'll be an essential part of delivering exceptional experiences.

Is this role for me?

You will be able to work hard within a fast-paced environment; consistently demonstrate great customer service; display enthusiasm and have a willingness to support your colleagues. 

Previous experience of working in a catering environment with some relevant training or experience is beneficial, but not essential as full training & coaching will be given. Shift patterns will be for both weekdays and weekends in BOX, working both day and evening shifts to suit the business needs.

There is also the option for extra hours during term time if there is interest. 

What are the benefits of working for UEA?

As well as working for a business that cares and supports the mental health and wellbeing of their personnel, you will also benefit from:

• 34 days leave (pro-rata for part time / term time contracts) which includes an allowance for bank holidays and an equivalent allowance for UEA customary days
• Family and Work-life balance policies including considerable maternity, paternity, shared parental leave and adoption leave.
• Generous pension scheme with life cover for dependents, plus incapacity cover.
• Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, medical centre, Occupational Health and a 24/7 Employee Assistance Programme.
• Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
• Exclusive shopping discounts on UEA Perkz from some of the UK's biggest brands and everyday essentials, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
• Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

If you meet all the essential requirements of the person specification, including a love of working in the service industry it’d be great to hear from you.

Closing date: 7 April 2025

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

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