Accommodation Officer

We are looking for an experienced, exceptional, proactive, and enthusiastic individual to take on this role within the Accommodation Service. In addition to carrying out administrative duties and providing a front-line customer service, a key part of the job involves working to resolve welfare, disciplinary and facilities-related issues within the halls of residence.  

The post requires someone with excellent administrative and customer service skills who enjoys working with students. You must be able to liaise closely with other colleagues and various relevant internal and external agencies to promote wellbeing, a sense of community and a positive student experience.   

You will need to take direction but will also be required to work creatively and independently as well as contribute to a team. You will be expected to manage multiple priorities whilst maintaining attention to detail. 

Although primarily based at the Medway Campus, all Accommodation Officers are expected to regularly work at other campuses. The post will include providing out of hours/on-call support on a rota basis with other staff, for which an on-call allowance is paid. You will need to have a commitment to equality and diversity and confidentiality as well as a fundamental belief in the value of higher education. 

For an informal discussion about the post please contact Justyna Dobber Morrell j.k.dobber@greenwich.ac.uk 

Should you have any queries please contact the People Directorate Team on peopeleoperationsas@greenwich.ac.uk

The university is a brilliant place to work. We aim to become the top modern university in the UK by 2030 and our people are truly at the heart of what we want to achieve. We offer a great set of benefits including an excellent pension scheme, generous holiday entitlement, flexible working options including hybrid working and a genuine commitment to development.

We are looking for people who can help us achieve our Strategic Plan, through the values we expect for our whole university community, of being Inclusive, Collaborative and Impactful. 

Discover why the university of Greenwich is the perfect place to shape your future – watch our Vice-Chancellor & Chief Executive's inspiring message on why you should join us Your Future Starts Here.

To apply, please click the 'Apply' button above and complete all details, including the supporting statements (please note attached CVs and personal statements will not be seen by the recruitment panel at the application stage). 

Employment Visa: Under the UK Government Points Based System scheme this role does not meet the criteria to be sponsored for a Skilled Worker Route application. 

We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, Time to Change Employer Pledge/Mentally Healthy Universities, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion. 

We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form. 

We are making significant strides to understand and continuously improve our employees’ experience, and we are committed to implementing progressive diversity talent management.

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