Postgraduate Administrator

About us

The UCL School of Management is home to UCL’s business and management research and education programmes. The School has forged a reputation for world-leading research and teaching in the areas of innovation management, the creation and growth of technology-intensive organisations, business analytics, and entrepreneurship.

The research undertaken at the UCL School of Management has been rated as ‘world-leading’ and ‘internationally excellent’ in the Research Excellence Framework 2021 (REF), placing us 2nd in the UK for Business and Management.

The School is home to over 2,000 students, with more than 55% from outside the UK. The School’s faculty members also come from all over the world, with PhDs from Harvard, MIT, Stanford, Columbia, UCLA, North-Western, Cornell, Duke, Cambridge, and London Business School among others.

The UCL School of Management takes full advantage of being part of a world-leading university through its interdisciplinary outlook and builds on close collaborations in both research and education with other UCL departments, including computer science, engineering, economics, psychology, public policy, statistics and medical sciences.

About the role

The successful applicant will be responsible for the effective administration of all teaching and learning activities related to the designated programme(s). This will include managing enquiries, applications, inductions, module selections, student queries, assessments, student support, committees, and events.

They will play a key role in delivering a high-quality, efficient, and responsive service to current and prospective students, alumni, and staff across the designated programmes and modules. The role will also contribute to the ongoing development and enhancement of the School of Management’s Teaching and Learning Support Team.

Please note that this is a job share for 2.5 days per week: Wednesdays (ideally PM), Thursdays, and Fridays.

Salary details – UCL Grade 7 £43,374 to £51,860 pro rata (including London Allowance)

Please see the attached job description and person specification for full details. Please also read the attached Candidate Guidance document. When completing your supporting statement, please tell us, using examples, how you meet the essential criteria listed in the job description.

About you

The successful applicant will need to demonstrate an undergraduate degree or equivalent professional qualification, or substantial relevant experience in a similar role. They will also have previous experience of working in teaching and learning administration within a Higher Education environment, along with proven experience of enhancing the student lifecycle from application through to graduation.

Familiarity with Moodle or similar virtual learning environments is essential, as are excellent communication and interpersonal skills, with the ability to effectively collaborate with and support a wide range of stakeholders.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian, and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

Customer advert reference: B04-05950

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