Technical Engineer (Networks) - 16120

Location: Brunel University London, Uxbridge Campus

Hours: Full-time

Contract Type: Permanent

Brunel University London was established in 1966 and is a leading multidisciplinary research-intensive technology university delivering economic, social and cultural benefits.

For more information please visit: https://www.brunel.ac.uk/about/our-history/home

As a key member of the Network Team, the Network Engineer ensures the efficient operation of the University’s network. The role involves leading network projects, resolving complex issues, and developing network services and infrastructure.

Key Responsibilities

Technical Leadership & Support

• Lead the resolution of complex network issues.
• Develop and enhance network services and infrastructure.
• Provide expertise in designing and installing network systems, cabling, and IT infrastructure.
• Deliver 3rd line support for all network services.
• Maintain high-quality customer service standards.
• Use management, workflow helpdesk, and provisioning tools.
• Ensure smooth operation of critical infrastructure.

Operational & Development Support

• Lead/assist in the design, implementation, and management of ICT network services.
• Provide 3rd line support for network services and infrastructure.
• Monitor network performance using various tools.
• Set up and configure servers and network services.
• Ensure network documentation is maintained and updated.
• Work within the Networks Team to support infrastructure, security, and service evolution.

Technical Expertise

• Stay updated on network developments and standards.
• Work with routers and switches.
• Act as a subject matter expert in at least three of the following areas:
  • Security
  • Wireless
  • Routing & Switching
  • Network Access Control
  • Firewalls
  • Telephony
• Identify and mitigate emerging network threats.
• Support multiple hardware and software platforms, including Microsoft, Apple, Linux, and Android.
• Implement network connectivity in a large BYOD environment.
• Participate in project and change management.
• Mentor and train network team members and front-line support teams.
• Produce service documentation, help guides, and videos.
• Work with external contractors on IT projects and fault resolution.

We offer a generous annual leave package plus discretionary University closure days, excellent training and development opportunities as well as a great occupational pension scheme and a range of health-related support. The University is committed to a hybrid working approach.

Closing date: 31 March 2025

Interviews: Week Commencing 7th April 2025 (in person)

For further details about the post including the Job Description and Person Specification and to apply please visit https://careers.brunel.ac.uk

If you have any technical issues please contact us at: hrsystems@brunel.ac.uk

All Applicants should be eligible to live and work in the UK for the duration of any offer of appointment.

Brunel University London wishes to promote an inclusive and diverse workforce and create a culture that values the contribution of all backgrounds and communities. All employees will be recruited, selected and appointed in line with our equality and diversity policy.

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