Course Assistant

Do you have previous customer service experience?  Do you pride yourself on your accuracy and attention to detail? Are you able to deal confidently with a range of people?  If so, then this could be a great opportunity for you to work for our Medical School.

The Curriculum and Assessment team in the Kent and Medway Medical School (KMMS) are looking for a Course Assistant to join them in providing administrative support across a broad range of activities, in their expanding team.  Liaising with stakeholders across the two universities, Kent and Canterbury Christ Church, and NHS partners, you will play a key role in supporting curriculum and assessment work and in ensuring a high-quality student experience for KMMS's aspiring doctors.

As Course Assistant you can expect to be involved in:

• Acting as a point of contact for students, colleagues and external organisations.
• Providing administrative support associated with the organisation and delivery of the medical curriculum and the student experience
• Supporting assessment and examination processes
• Maintaining accurate curriculum information and respond to general enquiries

What will you bring to the role?

• Educated to GCSE English and Maths at grade C/4 or equivalent
• Strong customer service experience and a commitment to delivering a high-quality service 
• A high degree of accuracy and attention to detail
• Good IT skills, particularly in the use of Microsoft Office packages 
• Flexible, adaptable and able to manage conflicting priorities and demands

What we can offer in return:

As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:

• Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs)
• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
• Excellent pension scheme with generous employer contributions
• Corporate employee-funded healthcare plan, in partnership with Benenden Health

For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent

We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number KMMS-255-25.

Further details:   

Please note that we prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward.

Applications must be made via the University’s online application system; CVs or details sent directly to the department or via email cannot be considered.

The University of Kent values diversity and promotes equality at all levels.

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