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Information Advice and Guidance (IAG) Adviser (Maternity Cover)

University of East London – External Relations Directorate

We’re the University of East London (UEL) founded in 1898 and proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We’re committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future.

But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.

About the School / Service 

We have built an External Relations Directorate that has brought together an integrated Communications & Engagement and Student Recruitment & Marketing service. The directorate is made up of several teams including Communications & Engagement, Marketing, Recruitment and Conversion, Outreach and Access, Design and Digital, Events and Advancement and the International Office. 

We are looking for team members who will be part of embedding an innovative practice and a digital first mindset within our External Relations Directorate. We seek individuals who not only enjoy working in an agile environment but also demonstrate a willingness to embrace new technology and transformational change. Together, we aim to cultivate a culture of 'continuous new', staying updated with emerging technologies and best practice across the sector. 

This role will sit within Outreach and Access, in the Information, Advice and Guidance Service (IAG), and is funded by Office for Students (OfS). OfS funding is used to tackle and eliminate inequalities in higher education and the Outreach and Access – Mature student team, work with mature students who are an underrepresented group and who are least likely to participate in higher education, to help them make informed decisions regarding their educational futures. 

About the Job

The Matrix accredited IAG Service is seeking an IAG Adviser to work with prospective mature students (19yrs+) from widening participation backgrounds. The role will support with the planning, organisation and delivery of work streams and events such as in-person and online presentations to college learners (both subject-specific and generic); person-centred information, advice and guidance consultations; and delivering workshops in community settings.  Successful project management experience as well as strong administrative and digital skills are also required for this role along with a proactive, innovative and enthusiastic mindset.  A collaborative approach will be required to work with key stakeholders who can include subject tutors, ambassadors, career teams, UEL academics, university service areas, and third parties. Our core work is within London and Essex and occasional weekend and evening work will be required. Our work supports the university’s wider recruitment strategy.

A Disclosure and Barring Service (DBS) will be requested for the successful candidate

About You

Are you an experienced IAG/ Careers Adviser or working towards an IAG qualification who would like to join us on a fixed term contract? We invite proactive, enthusiastic and digitally proficient candidates who have a strong passion for supporting potential applicants into Higher Education, as well as having a clear understanding and respect for the unique needs of mature learners including those from a widening participation background.

Your excellent verbal and written communication skills enable you to convey IAG in an engaging and accessible way that captivates various audiences to see the potential of their Higher Education journey and possible future career pathways through client-centred IAG, delivered via our community engagement activities as well as working with our FE partners.

Benefits Package

At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture. 

We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. 

You can explore our full benefits package here:

https://uel.ac.uk/benefits-professional-services-positions

Equal Opportunities

UEL is an inclusive equal opportunities employer and are proud of our Equality, Diversity and Inclusivity achievements, including: zero gender pay gap, members of Stonewall and have won Athena Swan awards. We expect all employees of UEL to accept our EDI policy and will not tolerate discrimination in any form. 

We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process.

So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today!

Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible.

Location: London
Salary: £39,024 + inclusive of London Weighting
Hours: Full Time
Contract Type: Fixed-Term/Contract
Placed On: 17th March 2025
Closes: 26th March 2025
Job Ref: 019S2025
 
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