Service Delivery Analyst
University of Wolverhampton - Digital Services
| Location: | Wolverhampton |
|---|---|
| Salary: | £29,179 to £31,637 per annum. |
| Hours: | Full Time |
| Contract Type: | Permanent |
| Placed On: | 12th March 2025 |
|---|---|
| Closes: | 25th March 2025 |
| Job Ref: | 14395 |
Want to join a Digital Services team whose ambitions are to improve, innovate and become sector leading, well come and work for us. Digital Services is working with Faculties and Departments to deliver the Vision 2035 university strategy.
The role of the Service Delivery Analyst is to support our staff and students to ensure they get the best out of the technology. Resolving tickets that are raised through our Service Desk but cannot be resolved at that point. The role will be varied, and you’ll be joining an Operational Support team who hold a wide range of skills and expertise.
Our team is diverse, focused and united on delivering an excellent level of service to our customers. So, it essential that your able to work effectively within a team. We are also seeking colleagues who are keen to develop their own skills, we will ensure that opportunities and support will be available for you to do so.
Whilst the successful candidate will have a “home” base in Wolverhampton, there may be a requirement to work at our other campuses.
If you have any queries or questions, please contact Service Delivery Team Lead, Sukhy Gill at the following email address- sukhy@wlv.ac.uk.
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