Admissions Manager (UCAS & Direct)

Our university

Ravensbourne University London is an innovative, industry-focused university located at the heart of London’s newest creative community on the Greenwich Peninsula. We're champions of creativity and collaboration, dedicated to giving our learners the specialist skills and opportunities they need for outstanding careers in digital media and design.

The role

The Admissions team, in close collaboration with the Marketing and Student Recruitment teams, provides a vital service to support the University in meeting its recruitment targets across all Further Education, Undergraduate, and Postgraduate courses. With increasing competition to convert students, it is crucial that the team delivers an efficient, fair, proactive, and customer-focused service for applicants and internal stakeholders.

The Admissions Manager is responsible for the operational management of the university’s admissions service, ensuring a seamless and high-quality applicant journey from initial inquiry through to enrolment. They will oversee the day-to-day operations of the Admissions team, ensuring that applications—whether via UCAS or direct routes—are processed efficiently, accurately, and in line with university policies and sector best practices.

The Admissions Manager will support the Head of Admissions in developing and refining admissions processes, procedures, and policies to enhance efficiency, compliance, and applicant experience. They will also play a key role in training and guiding the Admissions team, monitoring service performance, and identifying opportunities for continuous improvement.

The candidate

This role is a key position within the University and will be expected maintain successful operational relationships with internal and external stakeholders across multiple departments in order to support the delivery of the team’s objectives, as well as provide excellent line management support to Admissions Officers.

Ravensbourne University London is a growing university where every member of staff can make a real difference and impact the future of the university. We’re looking for a team player who can inspire and motivate individuals, both within their team and also across the university. 

Further details:

We welcome applicants from all backgrounds and communities, and in particular those that are currently under-represented in our workforce. This includes, but is not limited to, Black, Asian and Minority Ethnic candidates, candidates with disabilities, and female candidates.

Please note: We are currently reviewing our pay and grading structure and changing our job evaluation process. The outcomes of this review may impact the salary and pay bands for roles currently being advertised. All adjustments will be communicated accordingly.

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