Senior Teaching and Learning Support Officer

The Faculty of Education, Health and Human Sciences are seeking to recruit a Senior Teaching and Learning Officer to provide a high-quality student focused faculty administrative service across all faculty programmes. Working across three vibrant schools, the posts is pivotal for the student experience and success within the faculty. The Senior Teaching and Learning Officer role will play a key role within the Teaching and Learning Support Team line managing team members. 

The main responsibility is to provide high standards of support for programme administration and standards and quality activities, ensuring an effective and efficient service is maintained across Departmental/School/Faculty activities to ensure that students have an excellent customer experience. Also, key to this role is ensuring robust administrative systems, processes, and procedures across the faculty. The successful applicant will be based on the Avery Hill Campus.

The University has been established for over 125 years and is an exciting and rewarding place to work. Situated on three beautiful campuses, the University boasts state-of-the-art facilities and an international student and staff community.

Awarded Silver in the 2017 Teaching Excellence Framework, the University has a growing reputation for teaching and learning, an attractive portfolio of academic programmes, and highly talented and motivated staff.  We specialise in high quality, professional degrees at undergraduate and postgraduate levels. 

We are looking for someone with proven administrative experience, preferably in a large and complex organisation - ideally within higher education. You will be ready to step up to managing others or have experience. The successful candidate will possess strong communication skills.  You can quickly build strong and positive working relationships with administrative and academic colleagues.  You have excellent organisational skills and can plan and prioritise a busy schedule of work to achieve objectives.  You will have strong IT skills and enjoy multi-tasking, having several projects on the go at any one time. Comfortable with rapid change, you are happy to be part of a close-knit team with shared objectives. Your track record includes servicing formal meetings, using records systems and databases, together with a commitment to continuous improvement and solving challenges through innovation.  Great problem solving and decision-making skills are crucial alongside accuracy and an eye for detail. 

For an informal discussion about the post please contact Gary Corcoran on G.Corcoran@greenwich.ac.uk

Should you have any queries please contact the People Directorate Team on peopleoperationsfehhs@greenwich.ac.uk 

The university is a brilliant place to work. We aim to become the top modern university in the UK by 2030 and our people are truly at the heart of what we want to achieve. We offer a great set of benefits including an excellent pension scheme, generous holiday entitlement, flexible working options including hybrid working and a genuine commitment to development.

We are looking for people who can help us achieve our Strategic Plan, through the values we expect for our whole university community, of being Inclusive, Collaborative and Impactful. 

Discover why the university of Greenwich is the perfect place to shape your future – watch our Vice-Chancellor & Chief Executive's inspiring message on why you should join us Your Future Starts Here.

We are committed to building a strong, diverse workforce that reflects the communities we serve. 

Further details:
Job Description & Person Specification

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