Student Journey Advisor

Teesside University is seeking a Student Journey Advisor to join our dedicated Student Journey team.

This role is pivotal in providing comprehensive support throughout the student lifecycle, from pre-arrival through to graduation. Duties include facilitating student induction and orientation, gathering and tracking student voice, and gathering insights to enhance the overall student experience to support the delivery of an outstanding service to our students and stakeholders.

Additionally, the position involves supporting with sector-wide research relating to student voice and implementing developments from external initiatives. Responsibilities also include designing and delivering student-focused activities and events to enhance the student experience and amplify student voice.

You should hold a first degree in a relevant discipline or significant experience in a related discipline. Practical experience in higher education, familiarity with regulatory frameworks such as QAA and OfS, and a proven track record in providing exceptional student advice and guidance are essential. Proficiency in digital tools, particularly within administrative contexts e.g., Office 365, is also required. 

Apply now if you would like to join us.

Every member of our University is part of the inspiring, supportive, and caring community known as Team Teesside.

What we offer you

A holiday entitlement of 185 hours (25 days), increasing to 28 and 30 days after 3 and 5 years’ service respectively, plus bank holidays.

Additional leave over the Christmas and New Year period during the Christmas closure

Special leave to support a range of circumstances.

Hybrid working arrangements: 60 percent On Campus 40 percent Working from home.

A variety of provision to support staff with personal development and recognition.

A range of family friendly benefits

An employee benefits platform which provides discounts with 350+ retailers and access to health and wellbeing resources

Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post may qualify for University sponsorship under the Skilled Worker visa route.

If you are shortlisted, your interview it will take place in person, on campus.

Please note that the University may ask you to participate in a number of selection activities as part of the recruitment process for this vacancy.

To learn more about Team Teesside click here:

Please note that we are advertising this vacancy on other websites, but we are not using those third parties to collate applications for us. If you are viewing this advert on a third party website, please ensure you apply directly to Teesside University

Job Reference: T01720

Closing Date: 06 March 2025

Interview Date: 25 March 2025

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