Quality and Governance Manager

About Us

At William College, we’re all about creating a vibrant, inclusive, and dynamic learning environment that empowers individuals from all backgrounds to thrive. Nestled in the heart of London, our campus is where academic excellence meets personal growth, offering students the opportunity to excel both in and outside the classroom. We’re proud to provide a welcoming space for all, including mature students and those without traditional qualifications, ensuring everyone has the chance to succeed.

As part of the PEN Group, we are passionate about fostering lifelong learning and intellectual growth. We aim to build a community of learners who are creative, collaborative, and committed to making a positive impact in the world. We’re not just about developing academic talent, but well-rounded individuals who care deeply about contributing to their communities.

The Role

Are you a detail-oriented, driven professional with a passion for quality assurance? We’re looking for a Quality and Governance Manager to join our team and play a key role in maintaining the highest standards across our academic programs. In this role, you’ll ensure that our quality assurance systems are fully implemented and consistently applied across all our programs, both internally and with our partners. You’ll also be instrumental in contributing to our OfS registration and preparing detailed reports that highlight our commitment to quality.

This is a fantastic opportunity for someone who enjoys being a part of an ambitious team, continuously driving improvement, and working on impactful projects that shape the future of our institution.

Key Responsibilities:

• Ensure that all activities within the scope of Quality and Compliance meet the highest standards of governance, policies, and regulations.
• Play an active role in developing, reviewing, and updating William College’s quality assurance policies.
• Ensure our policies are up-to-date and applied consistently across all our higher education offerings.
• Collaborate with our partner organizations to ensure their standards and regulations align with ours.
• Work closely with senior leadership in preparing the College for OfS registration.
• Write high-quality, data-driven reports for both internal and external audiences.
• Lead continuous quality enhancement initiatives and contribute to a cycle of improvement across the College.
• Take charge of programme approval, accreditation, annual monitoring, and review processes.
• Manage internal quality audits and liaise with external organizations regarding quality assurance.
• Provide support to academic and governance boards, ensuring efficient and effective operations.
• Contribute to our inclusive learning environment by promoting diversity and equality across all processes and interactions.

What We’re Looking For

• Experience working within the Quality Assurance department (or equivalent) in a Higher Education setting.
• Strong ability to work with a wide range of people and engage effectively across teams.
• A self-starter who can work independently and collaborate effortlessly across departments.
• Exceptional organizational and prioritization skills, with the ability to thrive in a fast-paced environment.
• Deep understanding of quality assurance processes and external requirements, including OfS and QAA.
• Excellent written and verbal communication skills, with a knack for producing reports that stand out.
• Ability to analyze and evaluate both qualitative and quantitative data to inform decision-making.
• A positive and proactive attitude with a keen eye for detail.
• A commitment to upholding our Equality, Diversity, and Inclusion values.
• Willing to travel to William College campuses.

Perks & Benefits

• Generous Annual leave (5.6 weeks) + Bank holidays
• Workplace pension scheme
• Company Sick Policy
• Statutory maternity/paternity pays
• Career development opportunities
• Gym membership discounts
• Retail discount schemes
• Cinema discounts & Grocery discounts
• Investing and savings opportunities
• Financial wellbeing services, including personal debt advice & education
• Mental Fitness support via My Mind Pal

Our Approach to Diversity & Inclusion

At William College, we’re dedicated to reflecting the diversity of our students in our workforce. We welcome individuals of all backgrounds, ages, abilities, gender identities, sexual orientations, and more. We believe in flexible working and are committed to offering accommodations to ensure that everyone has equal opportunities during the recruitment process.

If you’re passionate about quality assurance and want to be part of a growing, vibrant educational community, we’d love to hear from you. Join us and make a lasting impact on the future of education at William College!

Please email your application to lotus.a@williamcollege.com via the ‘Apply’ button above.