CRM Campaigns Coordinator

LSE is committed to building a diverse, equitable and truly inclusive university

Salary from £36,008 to £40,991 per annum inclusive with potential to progress to £43,854 pa inclusive of London allowance

LSE is one of the world’s leading institutions for the study of the social sciences. With 20 Nobel Prize winners, 37 past or present heads of state and voted University of the Year 2025 in The Times and The Sunday Times Good University Guide 2025, we are a truly international university at the forefront of global policy debate.

As part of our new student recruitment strategy, we are appointing a number of important roles across our Recruitment and Admissions team, where this post is located. Our new strategy sets out LSE’s increased commitment to attracting a truly global and diverse range of students, and it is vital that we convey this message through our digital marketing and events. 

The CRM Campaigns Coordinator supports the CRM Campaigns Officer and the expanding Student Marketing team with delivering the objectives outlined in our new strategy, driving high-quality applications from a wider range of markets whilst capitalising on the capabilities of the organisation’s Salesforce CRM. 

The Student Marketing team has primary responsibility for: 

• Student marketing campaigns and collateral - management of student marketing channels and campaigns to deliver prospective student (lead) generation targets for Home and International students, including those for diversity and access.
• CRM - implementation and operation of the CRM system throughout the student journey, including digital event management.
• Market Research and Intelligence (MRI) – providing insight into customers, markets, competition and sector best practice, and using this intelligence to inform and influence plans and approaches across the School.

Our ideal candidate will:

• Possess excellent writing skills, with the ability to write accurate, engaging and creative content for a wide variety of online audiences.
• Have the ability to learn and operate a Salesforce Customer Relationship Management (CRM) system (for example, experience of using an email marketing platform or of operating a database management system) – full training will be provided.
• Have excellent attention to detail and willing to learn new skills and improve your marketing skillset.

We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification.

To apply for this post, please click the 'Apply' button, above.

If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page.

Should you have any queries about the role, please email:

Abi Black at a.a.black@lse.ac.uk.  

The closing date for receipt of applications is Sunday 9 March 2025 (23.59 UK time).

Regrettably, we are unable to accept any late applications.   

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