Mail Services Assistant
University of Bath - Campus Services
| Location: | Bath |
|---|---|
| Salary: | From £22,443 Appointments at Grade 2 will receive an additional pensionable supplement to ensure a minimum hourly pay equivalent to £12.00 in line with Voluntary Living Wage. Grade 2 |
| Hours: | Full Time |
| Contract Type: | Permanent |
| Placed On: | 19th February 2025 |
|---|---|
| Closes: | 4th March 2025 |
| Job Ref: | KW12477 |
Join our friendly and supportive mail services team at University of Bath and receive £1,000 new starter bonus*. Our Mail Services Assistant role is ideal for candidates who work well within a small team but who can also demonstrate initiative to enhance the customer experience.
About us:
The Role of the Mail Service Assistant is varied with responsibility for sorting, processing and the distribution of all incoming mail and parcels. You could be out and about on our Claverton Down campus making deliveries and collections or helping students through a customer focused counter service. Full details are available on job description via the link below.
Our student parcel collection centre is just one of the great services we providing to our resident students & we take great pride in providing a great student experience. Some IT experience is essential, as we process outgoing mail utilising modern Franking technology, and use modern tracking software & hardware to provide service excellence.
About you:
The ideal candidate will be able to demonstrate:
- Good organisational skills
- Customer service experience
- Flexibility
- Good written and spoken communication
- Basic level of computer literacy
- UK drivers’ licence
A uniform, name badge plus all PPE appropriate to the tasks to be undertaken will be provided and must be worn.
The post is offered on a full-time permanent basis, working 36.5 hours per week. Hours are between 08:00hrs -18:45hrs on Monday to Fridays & 08:20 -12:30 on Saturdays. As it is 5 days out of 6 rota (Monday to Saturday), some Saturday working is expected on a rota basis.
Additional benefits to the list below include subsidised gym membership, flexible working options, career development courses & apprenticeships and wellness events and support. The opportunity to build staff relationships through social events and networking groups is also available. We are also closed over Christmas break but you are still paid for this period.
This role offers a Campus Services New Starter bonus*. In addition to the great benefits Campus Services’ offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months’ probation.
This role is also eligible for the Campus Services Refer a Friend bonus*. If a University staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying you select ‘Campus Services Employee Referral’ when answering the question ‘Where did you learn of this job?' and email campusserviceshr@bath.ac.uk the name of the person who referred you.
*Both bonuses are subject to terms and conditions, please contact campusserviceshr@bath.ac.uk if you have any questions regarding them.
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