Associate Director, IT Solutions (London)

Job Description

Do you want to work with and support a dynamic team in a fun and fast-paced environment where we get to interact with members of the Notre Dame family from around the world? We have an opportunity for you to join a premier IT support organization providing comprehensive, multi-tiered IT solutions to Notre Dame Global. 

The Associate Director, IT Solutions, serves as a key liaison between Notre Dame Global locations, primarily London, and the University’s Office of Information Technology (OIT). This role bridges strategic collaboration and technical expertise to deliver innovative IT solutions that enhance operational efficiency, drive compliance, and support strategic initiatives. 

In this role, you will play a pivotal part in building and sustaining strong relationships with global teams, campus colleagues, and stakeholders. Your responsibilities include designing, implementing, and supporting technology solutions tailored to the unique needs of Notre Dame’s global network, while fostering alignment with University-wide IT standards. Acting as a trusted advisor and embedded member of Notre Dame Global IT, you will ensure the seamless integration of technology solutions that advance organizational goals and elevate student and staff experiences. 

Additionally, this role serves as a backup to the IT Director, contributing leadership and strategic vision while nurturing meaningful relationships across Notre Dame Global locations. 

Notre Dame’s Office of Information technology has been recognized for more than 12 years in IDG’s Insider Pro and Computerworld’s best places to work in IT. 

The University of Notre Dame (USA) in England hosts the services of the Notre Dame – London, which forms part of the University of Notre Dame’s global network. The University of Notre Dame, a Catholic research university, ranks in the top 20 American colleges and universities. The global locations create unique opportunities for Notre Dame to engage the world and the world to engage Notre Dame through scholarly collaboration, undergraduate and graduate study, as well as cooperative programs with governments, foundations, corporations, alumni, parents, and friends of the University.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Management Information Systems, or UK equivalent.
• Ideally minimum of 2 years of relevant work experience or equivalent.
• Strong background in business analysis, quality assurance standards, and methodologies.
• Familiarity with the full Systems Development Life Cycle (SDLC), including requirements analysis, design, build, testing, and deployment.
• Experience with continuous improvement frameworks and methodologies.
• Exceptional analytical, troubleshooting, communication, and customer service skills.
• Ability to travel internationally with a valid passport and ability to obtain visas as required.

We encourage anyone interested in applying, even if you don’t have all of the skills mentioned above. Our team invests in helping each other learn and grow with our industry. You will be supported in your desire for well-being, life-work integration, and professional growth and development. 

This position is located in London, England, United Kingdom (UK) and you must be legally authorized to work in the UK. 

Please note: As this role is based in London, the successful candidate will be subject to a Basic DBS Check and satisfactory references.

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