Education Quality Administrator

About us

Student and Registry Services is one of the larger Professional Services divisions at UCL, providing essential services to UCL’s 50,000 students, 160,000 applicants and for supporting academic departments and administrative staff in delivering a high-quality student experience.

UCL’s Education Services department is part of Student and Registry Services and is responsible for providing a range of services that centre around UCL’s education and student experience policy framework. The department plays a key role in ensuring that our regulation, policy, and student engagement framework support the delivery of UCL’s education strategy and our compliance with Office for Students ‘B conditions’. The teams within Education Services are: SRS Compliance, Student Immigration Advice and Compliance, Student Casework, Academic Policy, Quality and Standards (APQS), Student Engagement and Student Welcome & Induction.

About the role

The Education Quality Administrator is the first point of contact for enquiries to the APQS team. They are responsible for: processing the nominations and payment of fees and expenses for External Examiners and for contributing to financial year end reporting; providing administrative support to the Head of APQS and the wider APQS team; coordinating the scheduling of committees, working groups and review visits; supporting education-related committees and working groups, as required; and contributing to the creation and maintenance of web content managed by the APQS team. The role is part of a wider team who are all working to deliver on shared priorities, directed towards delivering the ambitions in UCL's Education Strategy, providing an excellent experience for our students, and ensuring compliance with relevant external requirements.

This role does not meet the eligibility requirements for a Skilled Worker Visa certificate of sponsorship under UK Visas and Immigration legislation. Therefore UCL will not be able to sponsor individuals who require right to work in the UK to carry out this role.

We will consider applications to work on a part-time, flexible and job share basis wherever possible. This role is eligible for hybrid working with a minimum of 20% on site.

About you

You will possess strong organisational skills, being able to skilfully manage a large and varied workload whilst maintain accuracy and attention to detail. You will have experience of basic financial administration and of work that requires a high degree of numerical accuracy. You will be an effective communicator, able to advise colleagues in faculties, departments and other Professional Services teams on the work for which you are responsible.

You will have an interest in process improvement, and a commitment to supporting enhancement of our educational and student experience. You will have experience of organising meetings and taking notes, and have a flexible and helpful approach to work, with a willingness to learn new skills and broaden your knowledge of how a large and complex institution is run.

Your application must include a CV and supporting statement and it will be assessed on how well you evidence the essential and desirable criteria in the job description.

Customer advert reference: B01-04831

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