HE Student Advisor

About Us

Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas.  

Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here.

About the Role

This is an exciting opportunity to work as part of a team in the University’s Academic Registry Office. This varied and interesting role will involve completing a range of tasks:

• Providing advice to our HE students through our dedicated telephone, e-mail and face-to-face support systems
• Updating web-based student guidance.
• Responsibilities for maintaining our student records and providing support with the production of student assessments.
• Responding to requests for student information from staff and external bodies in line with the Data Protection Act.

About You

• Experience of working within busy administrative role
• Strong customer service skills
• Strong Microsoft Office skills, particularly with word and Excel
• Ability to plan, organise and complete work to deadlines and cope well under pressure
• Attention to detail and desire to ensure accuracy
• Ability to work well in a team and without close supervision
• Excellent interpersonal and communication skills across a variety of channels
• Previous experience of higher education

We offer a fantastic package of staff benefits including:

• Hybrid working
• 25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
• Wellbeing support including our Employee Assistance Programme
• Generous pension scheme (LGPS)
• Employee Discounts Scheme
• Onsite fitness facilities
• Support for continuous professional development
• Flexible working opportunities available
• Enhanced maternity, adoption and paternity leave

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.  We will ensure that all our recruitment and selection practices reflect this commitment.  All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks. 

Click the button below to apply online or telephone (01452) 702135 to request documents by post.

Click here to view the full job description and person specification

The closing date for receipt of applications is 23^rd February 2025

Interviews will be held on the 5^th March 2025.

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

Candidates must be able to demonstrate their eligibility to work in the UK.

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