Registry Services Officer

Carmarthen or Swansea campus, but should be able and prepared to work at home, and at other locations as necessary

ABOUT US

The University of Wales Trinity Saint David (UWTSD) is proud of our dedicated and talented employees, and we work together as a team to make a difference to the lives of our students and the communities we serve. We are 14th in the UK for Social Inclusion and 28th in the UK for Teaching Quality (Times and Sunday Times Good University Guide, 2023), and 21st in the UK for Student Satisfaction (Complete University Guide, 2023). Our success depends heavily on the commitment and skills of our people.

We are now looking for a Registry Services Officer to be based in Carmarthen or Swansea on a full-time, permanent basis. 

THE ROLE

The role of Registry Services Officers includes preparation for student enrolment, liaison with the Student Loans Company (SLC), improvement of data quality in preparation for internal and external reporting purposes, arrangements for examinations, servicing of examining boards, arrangements for graduation ceremonies, certification and preparation of transcripts and award confirmation documents. These functions are delivered using the core functionality of the university’s student record system and its associated portals. Registry Services Officers are expected to develop high level data entry skills. Data protection laws must be observed at all times

Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.

ABOUT YOU

To be considered as a Registry Services Officer, you will need:

• Educated to HND level or has equivalent experience
• Commitment to high quality customer care
• Possess excellent interpersonal and communication skills with the ability to communicate effectively at all levels
• Ability to apply attention to detail
• Adhere to defined processes and procedures
• Strong organizational skills
• Experience of using MS Office and IT systems

It would also be desirable to have:

• A good knowledge of data legislation
• Previous experience of data entry and data retrieval
• Previous experience in providing high quality administrative support
• Experience of working with students, including non-traditional learners

The ability to communicate at an intermediate level through the medium of Welsh – both orally and in writing, is essential to this role.

BENEFITS

• Annual leave entitlement is 28 days’ annual leave per year, plus 8 bank holidays and 4 University closure days

Our employees get access to a comprehensive pay and benefits package in recognition of their valued contribution including:

• Competitive pay and pay progression
• Generous annual leave allowance including Christmas/New Year closure
• Pension scheme membership from USS to provide benefits for you and your family
• Access to a benefits and wellbeing platform, with a choice of benefits to suit your needs, including electric vehicle salary sacrifice scheme and financial wellbeing services
• Support for health and wellbeing, including access to on-campus sports facilities at discounted rates, occupational health, and counselling support services
• Career and development opportunities, including support to gain further qualifications
• Family-friendly policies that provide for flexible working, including enhanced paid maternity and paternity leave
• Travel schemes, including the cycle to work scheme

So, if you feel you could thrive and make an impact in this role, please apply via the button shown.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Note your correspondence language will be determined by the language you apply in. To apply in Welsh, please click ‘Cymraeg’ at the top right of the screen. 

Closing date: 20^th February 2025, 11:59pm