HR Operations Team Leader

About the Role

We are recruiting for an exciting opportunity to join a great team for an HR Operations Team Leader. This role is a part of the University's HR Department, working within the HR Operations function, to lead, manage and oversee the day-to-day work of a team of Administrators to enable the University to attract, hire and retain the people it needs to achieve its strategic aims.

This role is at the very heart of our business - and at the very forefront of our employee life-cycle journey as a key touchpoint for our stakeholders and employed colleagues. It sits within a large team that will be facilitating liaisons with other teams within the wider department – like the Recruitment team, Visa & Immigration team, and the Payroll and Pensions team. The Team Leader will support and enhance people management practices, systems’ data-integrity, and the interpretation and implementation of relevant HR policies and procedures.

About You

You will have a minimum of a BTEC/Higher National Certificate or equivalent, with a minimum of a Level 3 CIPD certificate. You will have good demonstrable experience in managing a team of HR administrators. Experience in the Higher Education or NHS sector will be strongly preferred. You will have the ability to performance-manage direct reports confidently whilst effortlessly liaising with demanding stakeholders. You will have excellent process improvement and training skills, with experience of working on HRIS (preferably ResourceLink).

About the Department

The HR department sits within the Professional Services Directorate and is part of the professional services group that enables and facilitates the success of our students and academics. Along with other professional service areas, the HR department seeks to deliver value for money through efficiency, economy, effectiveness and equity.

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

Our reformer heritage informs our conviction that great ideas can and should come from anywhere. It’s an approach that has brought results across the globe, from the communities of east London to the favelas of Rio de Janeiro.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits

We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

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