Programmes Officer (IPPP)

About us

The Dickson Poon School of Law is seeking candidates at all levels of experience with the drive and passion to deliver high quality customer service to support our strategic aims. This is an ideal opportunity to commence or further your career in Higher Education administration.  

Further information about The Dickson Poon School of Law can be found here www.kcl.ac.uk/schools/index-new.aspx

About the role

The Programmes Officer acts as the first point of contact for queries from students and academic staff within the School of Law. They must carry out detailed and accurate work that supports the delivery of our taught programmes and enables student lifecycle activities to run smoothly. With support to develop a working knowledge of regulations and processes, the Programmes Officer is responsible for ensuring that our service to students and staff is seamless and effective.

Please note that you may be required to work on some weekends to support our postgraduate teaching weekends during term time (approximately 6-7 Saturdays per term). Teaching terms typically run from the end of September – December and January – March. 

This is a full-time post (35 hours per week), and you will be offered an indefinite contract. We are also happy to consider candidates who are interested in a part-time post (28 hours per week) but note that some weekend work will still be required as outlined above.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

• Excellent organisational and time management skills
• Ability to work independently and take initiative
• Ability to work as part of a team and relate to a broad range of stakeholders in a professional and assured manner
• Excellent written and oral communication skills, including the ability to draft documents and correspondence
• Strong numeracy skills and the ability to analyse complex data
• Excellent working knowledge of Microsoft Office (including Excel) and the ability to quickly learn new systems
• Excellent attention to detail and the ability to maintain a high level of accuracy at all times

Desirable criteria

• Degree level or equivalent qualification
• Experience of working as an administrator in higher education
• Experience of working in a customer-facing environment
• Experience of using virtual learning environments and website content management systems
• Experience of using student records systems (such as SITS)

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

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