Digital Education Officer - Course Support

This role will be based on the University campus, with scope for it to be undertaken in a hybrid manner. We are open to discussing flexible working arrangements.

Do you have proven experience in online course support and excellent communication and organisational skills? Do you want to work in a fast-paced team which is constantly learning and growing? 

We are looking for a digitally-focussed professional to support the delivery and maintenance of online courses on external and internal platforms.

As a Digital Education Officer, you’ll play a key role supporting the delivery and maintenance of our online courses on internal and external platforms. You will work within a growing team in the Digital Education Service to support the delivery of high-profile online courses on FutureLearn, Blackboard Learn and Coursera, as well as other course platforms and virtual learning environments.

In this varied and interesting role you will contribute to ensuring course administration and operational processes and practices are managed effectively, and delivered consistently and to agreed quality standards. You will support evaluation and continuous process improvement for the Service’s course administration practices and processes. You will have a positive, proactive approach to your work, be communicative, organised, flexible and committed, with the ability to work alone as well as part of a team.

Please note that due to Home Office visa requirements, this role is not suitable for first-time Skilled Worker visa applicants. Information on other visa options is available at: https://www.gov.uk/browse/visas-immigration/work-visas

What we offer in return

• 26 days holiday plus 16 Bank Holidays/days that the University is closed by custom (including Christmas) – that’s 42 days a year!
• Generous pension scheme plus life assurance.
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team, and self-development courses including languages, Creative Writing, Wellbeing Therapies and much more.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!

To explore the post further or for any queries you may have, please contact:

Daniel Popple, Enhancement and Course Support Manager

Email: d.popple@leeds.ac.uk 

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