AI Platform Service Manager

We are looking for an AI platform Service Manager to  deliver Generative Artificial Intelligence (GAI) tools and services. The postholder will report directly to the Head of Services but will have a significant degree of autonomy to realize the vision for the new platform.

This post is open-ended based at EDINA, University of Edinburgh. EDINA is a centre of digital expertise providing EdTech solutions to the education sector with a national and international reputation.

The post is hybrid with the postholder  expected to be on campus in Edinburgh at least one day a week. We would prefer full time working hours (35hrs per week) however are committed to offering flexible working options such as compressed hours or staggered start/finish times.

What we can offer you:

• A competitive salary of £49,250- £60,321 per annum.
• Generous annual leave allowance of 40 days per year (inclusive of festive closure days) 
• Highly competitive defined-benefit pension scheme with a substantial employer contribution 
• A range of flexible working options to help prioritise work/life balance 
• A day of paid leave annually for your chosen volunteering activity
• Access to excellent online learning and a Staff Scholarship fund
• Varied staff discounts, family-friendly initiatives, support for staff wellbeing and more 

Use our reward calculator to find out the total value of the pay and benefits for this role. 

What the job involves:

• Owning and managing our new AI Platform
• Eliciting and prioritizing the business requirements from university stakeholders to drive the ongoing technical work required.
• Promoting awareness and outreach support for the platform across the university

View the full job description.

A bit about you:

• A degree in a relevant discipline with a substantial level of relevant work experience and/or a proven record of service or product ownership.
• Significant experience of being a (digital platform) Service Manager, ideally with knowledge of current AI trends within higher education
• Significant experience of online web-based services and modern technology stacks.
• Excellent written, IT, presentational, and supervisory skills. Proven management ability as the post will require activity management duties.
• Ability to work individually and as part of a team in a senior role.
• Good problem-solving ability and able to demonstrate flexibility and adaptability.
• Well-developed interpersonal skills to conduct effective internal and external relations.

Application procedure:

We welcome informal enquiries about the role – to find out more please email James Reid (Head of Services @ EDINA) at james.reid@ed.ac.uk

The University is committed to equality, diversity and inclusion. If you have the right skills for the job, we want to hear from you. We encourage applications from the right candidates regardless of age, gender identity, disability, sexual orientation, religion, belief or race.

Prior to any employment commencing candidates will be required to evidence relevant prior work references and confirm Right to Work.

To apply, upload a CV and cover letter before 7^th February 2025.

Interviews will be held in-person early March.

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