Admissions (PG) Officer (Maternity Cover)

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.
Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

The central Admissions Office, which is led by the Head of Admissions, provides a number of essential services to the University which are central to the meeting of postgraduate recruitment targets and ensuring the admissions of high-quality students.

Responsibilities

The role of the PG Admissions Officer includes processing student applications; researching qualifications; ensuring UKVI compliance in the case of international applications; answering enquiries via email, phone, customer enquiry management system, and in-person; attending recruitment events and representing City at external recruitment fairs and completing data checks for annual reporting. There is potential to lead on projects such as scholarships, data quality and reports or events. The postholder will be the first point of contact for queries from School colleagues as well as applicants.

Person Specification

You will have experience of managing a busy and varied workload, in a pressurised environment. Demonstrable knowledge of customer service based activities together with strong administrative skills. Excellent time management and organisational skills with the ability to work autonomously. Attention to details, with the ability to work with sensitive data in accordance with Data Protection and other professional guidelines.

Additional Information

Closing date for application: 27 January 2025 at 11:59pm.

Interviews are scheduled to take place on week commencing 10 February 2025.

The selection process will involve an interview and an assessment/exercise. Further details will be confirmed at the interview stage.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.

City St George’s operates a guaranteed interview scheme for disabled applicants.
At City St George’s, subject to agreement, relevant Professional Services roles may be undertaken in a hybrid way, involving a mixture of working on campus and at home each week.

Where a hybrid working arrangement can be accommodated, it is expected that colleagues will spend the majority (at least 60%) of their usual working time on campus each week. Specific details will be discussed and agreed with the successful candidate. A hybrid working arrangement will not detract from any comprehensive induction, that will include relevant on-site activities.

Regardless of where colleagues are working, City St George’s, University of London’s premises will be their primary and contractual place of work.

The University of business, practice and the professions.

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