Painter/ Handyperson

The role-holder acts as the first line response to maintenance tasks. They will carry out the day-to-day triaging of defects to assess the level of repair required, and either fix the fault found or escalate to maintenance staff as necessary, within specified service level deadlines.

They will undertake Painting, Silicone replacement, furniture repairs across the University campus. They will ensure a high level of customer service is maintained at all times. They will need to work flexibly at key times to provide support during business critical conference periods, on campus recruitment events and student arrivals and departures.

 As a Painter/Handyperson you can expect to be involved with:

• To act as first line response for defects in residential areas, Kent Sport and academic buildings. Triaging requests, undertaking minor redecoration tasks, making repairs or escalating to Handyperson Supervisor or nominee as required. Adhering to agreed service level standards and procedures at all times.
• To ensure all work areas are clean and tidy before, during and after all tasks.
• Carry out minor repairs, or removal and replacement of furniture, fittings and equipment within the accommodation as required. Demonstrating excellent customer service skills at all times.
• To manage work requests via a mobile device linked to the CAFM (Computer-aided facilities management) database. Reviewing and prioritizing work, in line with agreed service levels. Updating requests to reflect progress and completion, which provides feedback viewed by the customer. Logging time taken and materials required for each job, via mobile device.

 What will you bring to the role: 

• General education to include English and Maths 
• Willingness to undertake training to learn new and improve existing skills 
• Proven basic computer skills, including MS Word, Email, Excel and MS Teams
• Knowledge and understanding of the safe use of tools and equipment 
• Good communication skills, including written and spoken English as well as demonstrating a full understanding of following instructions 
• ability to carry out prolonged physical, Manual work / Manual handling

What we can offer in return:

As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:

• Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs) 
• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
• Excellent pension scheme with generous employer contributions
• Corporate employee-funded healthcare plan, in partnership with Benenden Health

For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent

We are ambitious for our people, our communities & the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

Please see the ' Apply' link above to view the full job description & to apply for this post. For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number CS-341-24. 

Further details:   

Please note that we prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward.

Applications must be made via the University’s online application system.

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