CRM Marketing Officer (Integration and Configuration)

Hours: Full time or part time hours considered up to a maximum of 0.8 FTE / (36.5 full time hours)

Requests for flexible working options will be considered (subject to business need). 

Contract: fixed term until 31 January 2026
 
Salary: current salary scales can be found here

Applications must be received by midnight of the closing date.

Expected Interview date: TBC

Expected start date:  31 January 2025

About the role

Are you seeking to further your career in Marketing and communications in higher education?

The University of Sussex is looking for a CRM Marketing Officer to join our existing Marketing team. This role will support the CRM Integration and Development Manager to configure and deliver the migration to a new CRM supplier. You will help manage and deliver ‘Business as Usual’ CRM campaigns (currently over 1000 HTML sends a year) into a new CRM system ready for launch on 1 October 2025.

The Marketing Team is comprised of 22 staff with expertise in CRM, Market Research, Marketing planning and delivery. The team works with others across the University to develop evidence based and strategic approaches to marketing.

Key working relationships include:

CRM Marketing Manager, School Marketing Managers, UK Recruitment colleagues and Digital and Creative Media colleagues.

The Marketing Team is comprised of 22 staff with expertise in CRM, Market Research, Digital and Brand Marketing and Marketing planning and delivery.

This is an exciting time to join Sussex. We are a dynamic team, doing good and important work.

About You

We’re looking for a team player with excellent client and customer service skills, a good understanding of email marketing and how it integrates with the different media channels. They must have a keen eye for detail to help deliver email marketing activity for Sussex.

About our division

The CMA division is vital in contributing towards the success of Sussex. We work closely in partnership our academic schools and other learning institutions in the UK, and internationally, to attract the very best students we can.

Our ideas matter, that is why we work and advise on Institutional Growth Strategies to support the University in achieving positive outcomes. The life-long relationships with our global alumni and friends enable many of the gifts which allow Sussex’s research to flourish.

Please find further information regarding the division at Communications, Engagement and Advancement: University of Sussex

Why work here…

Find out more about our reward and benefits package.

Find out about our equality, diversity and inclusion

Further Key Information

Please contact Sarah Massie (s.massie@sussex.ac.uk) for informal enquiries

For full details and how to apply please click the 'Apply' button, above.

The University of Sussex values the diversity of its staff and students, and we welcome applicants from all backgrounds.

Please note: The University requires that work undertaken for the University is performed from the UK. 

Visa Sponsorship Queries: This role may be eligible for sponsorship. Please consult

our Skilled Worker Visa information page for further information about Visa

Sponsorship. Please be aware that any role graded below 5.3 or £30,960 per annum will not be eligible sponsorship.

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