Data and Gifts Administrative Assistant (Apprentice)

The Role and the Department

The Development and Alumni Relations Office (DARO) is responsible for coordinating philanthropy, alumni and supporter engagement, advancement services, and supporter communications on behalf of the University. DARO works with colleges, academic departments, research centres and institutes, wider student experience partners, and professional services departments to engage over 230,000 alumni and supporters around the world. DARO is part of the Advancement division and, along with both Marketing and Communications, it collectively contributes to the enhancement of Durham University’s reputation as a globally outstanding, inclusive, and forward-looking institution.

Underpinning this global operation, the Advancement Services team are ultimately responsible for: maintaining the University’s central stakeholder database (Raiser’s Edge NXT (RE)); updating and maintaining all alumni and supporter data; completing all gift processing, reporting, and stewardship; overseeing the daily operation of governance, legal, fiscal, and other regulatory aspects of advancement; completing prospect and partnership research and analysis, including due diligence; and development/maintenance of all systems related to delivering the above.

The Data and Gifts Administrative Assistant is responsible for data entry into RE, including gift processing and alumni and supporter details updates. They also process helpdesk requests to provide operational and technical support to internal and external systems users, as well as providing administrative support to the wider Advancement Services team as and when required.

From early 2025 the base location for this role will change from our Durham City Centre site to our exciting new professional services hub based at Boldon House. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House will bring a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more about this project, please visit this webpage: Boldon House – Durham University.

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