CCTV Operator

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

The Role
Our security team play a pivotal role in ensuring that our students, visitors, and colleagues have a safe and enjoyable experience on campus. Integral to the work of the security team is the work of the CCTV Operators. This role includes operating and monitoring all systems, including the University CCTV System, within the Control Centre in a professional and efficient manner and provide an emergency response service to Schools/Services throughout the University. As part of the requirements for the role, shift work and some overtime will be required. Working in a team of four you will have the opportunity for development, and we will fund your SIA licence as well as pay a 20% shift allowance on top of your basic salary.

We promote a diverse culture, and our security officers are role models in exceptional customer service and professionalism.

We are looking for people who:

• Act as a first response to situations in a calm and professional manner.
• Liaise with stakeholders to report and manage cases effectively.
• Demonstrate strong customer service skills.
• Support a diverse student population from a wide range of cultural backgrounds.

Please reach out to Paul Harris paul.harris3@newcastle.ac.uk for a chat about the role.

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