The Change Manager (Continuous Improvement) in the Faculty of Law will plan, lead, and manage change initiatives to enhance the Faculty Professional Services Staff (PSS) team's operations, processes, and the overall effectiveness of its services. The appointee will lead a two-year project to introduce and embed Continuous Improvement methodologies in the team. This will entail identifying, mapping and documenting processes, and streamlining and standardising operating procedures, to deliver process efficiencies and more effective ways of working. It will also provide the basis for subsequent automation and digitisation of administrative functions, which will be a separate project once the Continuous Improvement methodology is well established.
The Change Manager will report directly to the Head of Administration and Finance and will work closely with the Dean and senior administrative leads, including other colleagues who have undertaken training on Continuous Improvement.
The successful candidate should have practical experience in the application of Continuous Improvement techniques in change projects in the University or other complex organisation, across some if not all, of a full project lifecycle; strong organisational, planning and project management skills and experience, including the ability to prioritise and meet tight deadlines; experience of managing and implementing change into significant business activities or processes; excellent written and verbal communication skills, and the ability to present information clearly, methodically, and confidently to a range of audiences; ability to run effective workshops, and manage groups of people, to deliver objectives, inspiring confidence in the process for participants and the ability to identify and support the development of others and their skills by mentoring and stretching outside comfort zones. A working knowledge of MS365 suite including Sharepoint and Microsoft Vision and a PRINCE2 LEAN, PROSCI or equivalent qualification is desirable.
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The post is fixed term for 2 years and full time, with the possibility to request part-time (minimum of 0.8 FTE). The Law Faculty supports hybrid working, and currently requires staff to be on site at least 40% of their working week. The postholder will be based in the Faculty of Law, St Cross Building, St Cross Road, Oxford, OX1 3UL.
You will be required to complete an application form and upload a supporting statement as part of your online application.
The closing date for applications is midday on Thursday 2 January 2025. Interviews will be held in person at the Law Faculty, St Cross Building on Friday 24 January 2025