Divisional Library Services Administrator

Do you have strong organisational skills with the ability to problem solve to deliver excellent customer services? Do you have experience of supporting people to use information or experience within a library or information-rich environment? 

We have an exciting opportunities for both a full time ( 1FTE ) and Part time (0.50)  to join our team as Divisional Library Services Administrator. 

The Divisional Library Services team delivers our award-winning Reading List Service to provide the learning and research resources students need. The team also supports students, staff and visitors to engage with our excellent library collections through training and events.  You will support the work of the Divisional Librarian team to ensure our services provide excellent services to our academic divisions. 

 As a member of the Divisional Library Services Team, you can expected to be involved with: 

• Ordering library materials within set budgets and deliver reading list training and support for academic and administrative colleagues. 
• Providing information, advice and training to students and staff via a range of enquiry and communication channels, including for induction, outreach and events. 
• Assisting with planning, monitoring and reporting of activities and services, ensuring effective communication with Divisions.  
• Liaising with researchers to capture research outputs, to deliver excellent research support services to Divisions. 
• Providing administrative support to support effective delivery of internal and external activities.  

What you will bring to the role:  

• Formal or vocational qualifications (GCSE English and Maths at Grade C/4 or above, NVQ Level 2 or alternative equivalent qualifications), and/or learning gained through work experience. 
• Experience of working in a similar role in a library or information environment. 
• Good IT skills 

What we can offer in return:

As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:

• Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs)
• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
• Excellent pension scheme with generous employer contributions
• Corporate employee-funded healthcare plan, in partnership with Benenden Health

For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent

We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

Please see the links below to view the full job description and to apply for this post.

For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number IS-145-24. 

Further details:   

Please note that we prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward.

Applications must be made via the University’s online application system; CVs or details sent directly to the department or via email cannot be considered.

The University of Kent values diversity and promotes equality at all levels.

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