Student Wellbeing Manager

Benefits: Generous benefits package including holiday allowance, group life assurance, group income protection, pension schemes and private healthcare (optional)

About Us

Syracuse University London forms part of the global network of study abroad programs overseen and supported by Syracuse University, Syracuse, New York, U.S.A. The Syracuse University London centre hosts around 600 students per year in fall and spring semesters; employs 20 permanent administrative staff members and 60 adjunct faculty members; offers 50-60 Syracuse University-approved courses/modules each term across 35 disciplines; and runs 200+ class field trips and a robust internship program, in addition to an intensive summer session.

The role

This full-time, permanent position leads the London Student Wellbeing team. The role has primary responsibility for leading the London Student Wellbeing Team in creating a welcoming and supportive environment for students; promoting diversity, equity, and inclusion; and providing appropriate support for student health, safety, security, and wellbeing. This position participates in the London Leadership Team.

Qualifications Required

• Ideally, a minimum of three years’ managerial/supervisory experience in university student services or residential life
• In-depth knowledge of and demonstrated commitment to diversity, equity, inclusion, and accessibility
• Experience:
  • handling a full range of student mental health challenges
  • managing student emergency or crisis situations
  • managing, training, and collaborating with others
• Outstanding written and verbal communication abilities in a professional context
• Outstanding interpersonal skills in working with diverse people at all levels of an organization

Qualifications Desired

• Master’s degree or higher
• Experience in drafting policies and procedures
• Experience working in a designated support role with American/international students in a study abroad context
• Experience working in university student housing
• Desire to seek progressive levels of management and leadership responsibility

How to apply

Send CV + cover letter to Jo Reeves, Associate Director for Finance & Administration, ldnhr@syr.edu (via the ‘Apply’ button above), by Tuesday 31st December 2024

Further Particulars

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