Deputy Head of Data Quality and Registry Processes

About the Role

The role leads a team providing specialist and technical expertise to the management of student data and the dedicated support and training for users of the student information system. The role involves managing a service which: provides day-to-day support for users; understands and interprets the business needs of its users; liaises with the student systems team on maintenance issues, testing for upgrades and future enhancements; undertakes process and development review; advising and support for all statutory returns; provides effective training and documentation; responsibility for implementing all standard and non-standard tuition fees schedules and ensuring the invoicing process delivers the correct fees and developing mechanisms to ensure the quality and integrity of student data for internal and external use.

About You

Alongside extensive student systems experience, the ideal candidate will have management or supervisory experience, a detailed and methodical approach to working, enjoy looking for innovative solutions to problems and will be able to speak authoritatively with a range of key stakeholders. 

About the Department

The Registry Processes and Data Quality team provides user support and training for a number of student related systems and Registry Services processes.  This support extends to users within Registry and other areas of Professional service and also to colleagues working in and supporting academic departments in the delivery of teaching and learning.  

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits

We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, campus facilities and flexible working arrangements.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

Valuing Diversity & Committed to Equality

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