Timetabling and Examinations Project Officer

Contract Type: Fixed Term contract up to February 2026

Registry is a major division within Academic Services at the University of Birmingham, with responsibility for key services at a leading global university. Registry and Education Support is at the heart of academic activity at the University, leading solutions for a successful student journey. The delivery of major pan-institutional, education-focused priorities have a key impact on the student experience. 

The Timetabling and Examinations team in Registry manage the scheduling of teaching throughout the academic year, the production of online timetables for students and staff, delivery of the University’s centrally managed exams and administer the Web Room Booking service for non-teaching bookings. They provide key services to students and the wider University community and also develop, manage and improve the policies and processes underpinning these services.

The Timetabling and Examinations Project Officer will work on large and complex technical and strategic projects, as well as internally leading on process improvements and stakeholder engagement plans, the appointee will be both technically proficient and possess excellent interpersonal skills. You will be expected to work proactively and use your initiative and planning skills to set your own priorities to ensure progress is maintained as expected, identify any issue and propose solutions. 

The Timetabling and Examinations team in Registry offer a dynamic working environment where innovation and continuous improvement are core priorities. The post holder will operate at the forefront of these priorities, in conjunction with the Head of Service and Assistant Director.

Main Duties

• Contribute to developing communications plans, presentations, and promoting the projects and outcomes of projects/workstreams.
• Support the development of automation initiatives, identifying opportunities to streamline processes and increase productivity.
• Support key projects by collaborating with colleagues across IT Services, the Colleges and Academic Services.
• Deliver training sessions for team members and create documentation and learning environments.
• Lead on process improvement efforts, addressing bottlenecks and implementing solutions to enhance Timetabling and Examination operations.
• Act as an escalation point for complex queries, providing expert guidance and resolving issues promptly.
• Support User Acceptance Testing (UAT) by overseeing testing activities related to system releases and updates.

Person specification

• Educated to Degree level (or equivalent qualifications).  Where no equivalent qualification is held, significant practical relevant experience and expertise in a similar role will be required.
• Ability to understand policy, processes and procedures, but also to recommend and deliver improvements and implement changes.
• Supports the University’s sustainability agenda through resource efficient working.
• Promotes equality and values diversity acting as a role model and fostering an inclusive working culture.
• Any other duties commensurate with the grade.
• Experience in Business Process Automation (BPA) is advantageous, with a focus on optimising end-to-end processes.
• Highly proficient IT skills, including the wider in Microsoft 365 Office suite, with strong skills in data management and analysis. Knowledge of Power Automate and PowerApps is desirable.

Informal enquiries to Warren Hitchmough Head of Timetabling and Examinations w.hitchmough@bham.ac.uk

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.

Valuing excellence, sustaining investment
We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.

Closes: 5^th January 2025 

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