Senior Technical Services Manager

Salary: Full time starting salary is normally in the range £46,485 to £55,295 with potential progression once in post to £62,098

Role Summary

The Senior Technical Services Manager provide senior and strategic leadership for the development and delivery of the technical services within the School of Engineering. As such the postholder will be expected to provide strategic input in identifying how technical services can best support academic staff in delivering teaching and research. Acting as the primary interface between academic, research and technical teams. Fostering a collaborative environment, working in partnership with the Head of Operations, driving a positive culture change, to enhance and improve the relationship and interaction between technical staff and academics.

This will include high level responsibility for the management and maintenance of capital teaching and research labs and equipment, the financial viability of facilities, as well as staff leadership and management and responsibility for safe working practices. 

The Senior Technical Services Manager is required to develop solutions to complex engineering problems using new or existing technologies and through innovation, creativity, and technical analysis, and accountable for complex systems with significant levels of risk.

The postholder will engage with peers across the College and wider Campus and will network externally to ensure best practice is brought into the University.

Person Specification

• Educated to degree level or equivalent qualification, and or substantial work experience in a relevant technical and management role with a proven track record of extensive and substantial work experience in a series of progressively more demanding and relevant roles.
• Proven technical knowledge and understanding in a relevant technical engineering area.
• Up to date awareness of Health and Safety aspects of the equipment and processes within Engineering and with other relevant statutory regulations. 
• Experience of ensuring an appropriate risk assessment environment.
• Evidence of literacy and numeracy.
• Proven analytical and problem-solving skills that will help to identify and implement improvements and efficiencies across the facilities.
• Highly proficient IT skills, including the MS Office and website editing software. You should be confident and able to quickly learn new IT skills and software packages as required including use of bespoke in-house finance and HR systems and Facility Management software.
• Excellent people management skills, with proven experience of leading and managing teams.
• Committed to delivering the highest levels of customer service and to find new ways to increase customer satisfaction.
• Excellent interpersonal and communication skills, with the ability to influence and negotiate effectively with a range of stakeholders.
• Experience of contributing at a high level to committees, project and working groups in a complex organisation; ability to develop and deliver presentations to a variety of audiences.
• Ability to manage own workload, plan effectively, balance competing priorities and work to deadline.
• Experience in writing policies and strategies to support organisational and/or local change.

Informal enquiries can be made to Ali Wright (Head of Operations), email: a.j.wright.1@bham.ac.uk 

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.

Valuing excellence, sustaining investment
We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working

Closes: 05/01/2024

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