Full-Time Cleaning Supervisor

Hours: 35 hours per week (1.0 FTE)

Shift Pattern: 2pm – 10pm

SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East.  SOAS University of London is positioned to play a leading role in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the University which commits SOAS to both student responsiveness and research intensity. SOAS is moving towards a new model of international partnerships which is responsive to the transnational character of our global challenges.

About the Department

The Estates and Property Services Directorate is responsible for the delivery of the Estates and Infrastructure Strategy, which covers the areas of major construction and refurbishment projects, facilities operation and space management, including timetabling and energy management.

The Directorate aims to ensure that the quality, functionality and operation of the estate and its associated infrastructure meets the needs of its users and supports the activities of SOAS.

About the Role

The Cleaning Supervisor plays a key role in ensuring the cleanliness, safety and overall well-being of the SOAS environment, creating a welcoming and safe atmosphere for students, staff and visitors. Reporting directly to the Head of Housekeeping Services, the Supervisor will work collaboratively within a dynamic team to deliver high-quality, efficient services. This involves overseeing the day-to-day management of cleaning staff within a designated area, ensuring all duties are carried out in line with SOAS policies, procedures and service level agreements.

This position requires a hands-on approach, coupled with excellent communication skills across all levels of the SOAS community. The successful candidate will need to be attentive to the specific needs of the space and must demonstrate a professional, diligent attitude in fulfilling their duties.

Key responsibilities will include supervising cleaning staff to ensure consistent delivery of services, monitoring compliance with SOAS’s health, safety and operational standards, responding promptly to service requests whilst maintaining flexibility to meet the needs of the University, and collaborating with other departments to enhance operational efficiency.

The successful candidate will have a friendly and approachable manner, and should enjoy interacting with a diverse community. While experience within the Higher Education sector would be an advantage, strong supervisory skills and the ability to manage a variety of routine tasks are essential. A proactive approach and the ability to respond swiftly to new demands are highly valued in this role.

How to Apply

Closing Date: 08^th December 2024.

Interviews to be Held: 17^th December 2024

Further information

If you have any questions or require any assistance with regard to the application process, please contact the Recruitment team via the HR Contact Form.

Successful candidates will need to demonstrate their eligibility to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with SOAS, in accordance with the Immigration, Asylum and Nationality Act 2006.

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