Facilities Support Assistant

About Us

The University of Oxford’s Estates Services department provides facilities management services for the University’s estate. Our facilities teams take pride in maintaining a professional, efficient and welcoming environment for staff, students and visitors across our sites.

We are looking for someone who shares our commitment to providing excellent service and upholding the University’s standards.

About the Role

We are looking for a proactive Facilities Support Assistant to join our team providing front-of-house services at our Manor Road Building and the St Cross Building. As a Facilities Support Assistant, you could work across a number of University sites managed by FM Operations. The standard working week for this role is Monday to Friday; 14:00 – 18:00. Reporting to the Senior Facilities Manager, your responsibilities will include:

• Providing excellent customer service to staff, students and visitors
• Carrying out general building checks and maintenance tasks
• Leading on locking and securing the buildings each evening
• Setting up rooms for meetings and events; including food and drinks.
• Being flexible to cover for teammates and work overtime when needed
• Fault-finding at a basic level on IT/AV equipment
• You will be trained to be a first aider and a fire warden for the buildings at site
• This role will involve some manual handling and lone working however training will be provided. The role involves occasionally handling alcoholic beverages.

About You

You will have:

• The ability to work independently with minimal supervision
• customer service skills
• manual handling duties
• Strong communication skills to be able to confidently communicate to members of the public, students and academic staff with courtesy and politeness
• Positive attitude with a flexible approach to your work
• Adaptable to changing priorities
• Be well presented and be able to deal effectively

It would be desirable to have:

• Basic DIY skills such as picture hanging, furniture building etc.

• IT and admin skills

Application Process:

To apply for this position, please submit the following documents as part of your online application:

• 1x Covering letter/supporting statement
• 1x Curriculum vitae (CV)
• Contact details of two referees (only contacted if you are successful)

Only applications received before 12:00pm on Friday 29th November 2024 can be considered.

Interviews will be conducted in-person in Oxford on Thursday 4th Wednesday 2024.

If you're looking for a fulfilling role where your skills make a real impact, please apply.

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