CRM Manager

Regent’s University London is a private university with a stunning Central London campus, right in the heart of Royal Regent’s Park.

Hours: 35 per week

Contract type: Permanent

Closing date: Midnight, Wednesday 20th November

Job Description Document

How to apply

Please provide a current CV along with a cover letter/statement outlining why you are suitable for the role (referencing your skills and experience against the person specification in the Job Description). Candidates who do not provide a full application (including cover letter/statement) may not be considered.

Role Details

Join our dynamic team as a CRM Manager, where you'll be at the forefront of driving awareness of our university’s mission and value proposition, using cutting-edge technology including Salesforce and Marketing Cloud to create impactful, data-driven campaigns that resonate with diverse audiences.

In this pivotal role, you'll craft and execute tailored communication strategies that not only elevate our brand positioning but also showcase our diverse course offerings, events, and initiatives.

From nurturing leads to converting applicants, you'll engage at every stage of the student recruitment cycle, ensuring an exceptional and integrated experience across key international markets.

If you're passionate about leveraging CRM to create impactful, personalised journeys, this is the opportunity for you.

Interviews will likely be held in October via MS teams.

About us

Regent’s University London is a private university right in the heart of Royal Regent’s Park. We offer bespoke undergraduate and postgraduate education that begins with the individual, focussing on each student’s talents, potential, and aspirations.

Our study areas include business and management; liberal studies and humanities; fashion and design; film, media and performance; psychotherapy and psychology; as well as pathway qualifications in English language and other modern foreign languages.

We are a small, friendly and supportive University offering great benefits for our staff including:

• 30 days annual leave plus bank holidays and additional discretionary closure days over the Christmas period
• Beautiful campus in the heart of Regent's Park, a short walk from Baker Street and Great Portland Street stations
• A range of great facilities on our stunning campus including free tea and coffee, flexible working spaces and free use of the campus tennis court and sport pitch
• Membership of a group personal pension scheme with a 7% minimum contribution by the University, with up to 10% contribution by the University
• Loans of up to £10,000, to include covering daily travel costs, rental deposits and bicycles
• Benenden medical cover - allowing access to medical services where there is delay in receiving NHS treatment
• Employee discount service
• £6 a day allowance to spend in University catering outlets (when onsite)
• Free language classes (free places are subject to availability)
• Blended (hybrid) and flexible working supported across the University, depending on the requirements of the role

Our goal is to foster and celebrate an inclusive workplace with a sense of belonging; we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds.

Unfortunately, we will be unable to consider your application if you do not already have the right to work in the UK. We are unable to offer visa sponsorship for this post.

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