Mail Services Assistant

Interview date: Tuesday 03 December 2024

The Role of the Mail Service Assistant based at the University of Bath's Claverton Campus. You will be responsible for sorting, processing and distribution of all incoming mail and parcels. which includes issuing of parcels to students through a customer focused counter service. Modern Tracking Software & hardware are utilised to provide service excellence.   

We operate a Student Parcel Collection Centre providing a service to our resident students & take great pride in providing a great student experience. We also process outgoing mail utilising modern Franking technology

We are a small team working in a positive environment making you feel good about coming to work. 

You will be provided with, and expected to wear at all times, corporate work wear, name badge plus all PPE appropriate to the tasks to be undertaken. A driving licence will be a requirement of the job which must be compliant with the University’s insurance conditions.

The post is offered on a full time permanent basis working 36.5 hours per week between 08:00hrs -18:45hrs (Monday to Friday) & 08:20 -12:30 (Saturdays).  You will also be required to work 5 days out of 6 (Monday to Saturday). 

The ideal candidate will need to be competent in the use of basic computer software with excellent communication skills. Ability to work well within a small team but demonstrating the initiative to enhance the customer experience.

What we can offer you:

• a very generous employer contributory pension scheme
• generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• we are a family-friendly University and with an increasingly agile workforce, are open to flexible working arrangements
• an excellent reward package that recognises the talents of our diverse workforce
• a wide range of personal and professional development opportunities
• a number of support options available for new and existing staff to help with the cost of some immigration expenses which you may be eligible for: Relocation allowance, Visa Reimbursement, Interest-Free Loan.

Find out more about our benefits.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students, so we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

Find out from our staff what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on Twitter for more information.

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