Quality Improvement Coordinator

The Quality Improvement Coordinator is a crucial role for the College as you will coordinate and project manage a range of activities within the QI team, including web portal upkeep, horizon scanning of QI and patient safety activity in paediatrics and child health as well as providing QI support for RCPCH members and QI event coordination. 

As Quality Improvement Coordinator, you will take the lead on the upkeep, revisions, growth and promotion of the QI Central and Patient Safety Portal websites and other associated webpages, including liaising with content providers.

Reporting to the Head of Quality Improvement, you will carry out four-nations environment and horizon scanning of quality improvement and patient safety activity relevant to paediatrics and child health, whilst exploring opportunities to improve our QI offer using insights from data analytics associated with the Patient Safety Portal and QI Central platforms, and shared learning from other QI projects.

In addition you will manage and plan contact from members via email, web-portals, our community/time banking suite and social media platforms, whilst also identifying opportunities to promote QI and patient safety in child health through these communications channels.

With a good standard of education, you should have relevant project coordination skills and demonstrable experience in desk research, including internet and database searches.

You should have strong organisational skills and proven experience of delivering multiple objectives to high standards within short time frames and meeting multiple deadlines, along with good communication, interpersonal and stakeholder management skills as you will frequently liaise with members, senior officers and staff.

Your experience of design and production of digital communications and engagement resources in addition to your well-developed experience and knowledge of Microsoft applications will ensure you are capable of managing updates on our websites and social media platforms.

Experience with website management, WordPress and Google Analytics as well as a background in supporting and coordinating external events, including face-face meetings, webinars and hybrid events, would be desirable.

The Quality Improvement team supports paediatricians and the wider child health workforce to be at the forefront of continuous quality improvement, providing opportunities to develop and share their work and to co-produce solutions with children and young people, and their families.

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.

The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.

The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

Closing date: 24 November 2024